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Under review
Elliott Dixon 1 year ago in SitePal Silver • updated 1 year ago 6

I enrolled 5 days ago under the 15-day free trial, but have not received yet my activation email. I've checked my spam folder and confirmed that my email provider is not blocking out oddcast.com. Of course I have also confirmed that there were no typos in my email address. I've sent several emails to Support but no-one has replied. I am concerned that my 15-day period will expire and I will still not have even accessed the site, but Site Pal will start paying themselves $19.95 per month from my credit card without me ever getting the service I'd be paying for. Can anyone offer any insight for how to resolve this problem?

Answer
Gil Sideman 1 year ago

Hi Elliot -

You wrote to support and received no response? Not sure what happened - sometimes emails go into spam...

I activated your account - so you should be all set, your login will work. I also extended your free trial by a few days.

Take care, and let me know if anything else is amiss...

Best,

Gil

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Under review
Joseph Fung 1 year ago in SitePal Silver • updated by Gil Sideman 1 year ago 1

The voice cannot be loaded with "loadText"-API function today, please check, thanks!

+2
Under review
François 1 year ago • updated by Gil Sideman 1 year ago 6

Hello,

Does the full body avatars works now on iOS/ Safari ?

Cordially

F.SCHAAL

-----------------------------

Bonjour,

Est-ce que les avatars full body fonctionnent maintenant sur safari / iOS ?

Cordialement

F.SCHAAL

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Under review
위멘토 1 year ago in SitePal Platinum • updated by Gil Sideman 1 year ago 1

hello, i think oddcast have some problems again. we offer English program our users. so our program is very important playing TTS. so please be stabilized. and fix quickly

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Completed
Daniel 1 year ago • updated by Gil Sideman 2 months ago 8

The voice of James is different. I have a meeting this week on friday and they want the old voice of James. Please help!?

Answer
Gil Sideman 2 months ago

Hi Daniel -

The voice has been restored.

Hope this helps with meeting tomorrow.

Best,

Gil

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Under review
Vladimir Zharinov 2 years ago in SitePal Gold • updated by Sumit B 2 years ago 1
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Terence A Bryan 2 years ago in SitePal Gold • updated by Gil Sideman 2 years ago 6
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Under review
Rex Briggs 2 years ago • updated by Sumit B 2 years ago 1
+1
Under review
Carlos Renato Hernández Rivas 2 years ago in SitePal Studio • updated by Gil Sideman 2 years ago 1
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Under review
Luke Alvin Madzedze 3 years ago in SitePal Platinum • updated by Jacob Scott 3 years ago 4