My audio has stopped working. When I go to the edit screen I get an error message about the audio. I tried to create a new one with a new voice and that did not fix my issue. Unfortunately, I sent out a note and a lot of people are going to my site right now to look at the bot.
I use "." as a sentence separator in a full body avatar as in the following example:
But the avatar does not mark any pause between these sentences 1 to 4.
How to proceed ?
I am a platinum member and I've requested my video option be activated to finish a presentation for Monday. I understand I'm suppose to have phone support for platinum but I can't find a number. Please resolve asap. I'm on hold until this is done
I have contacted support and they insist I have only a free account and an inactive account. I have since took this to my bank and am getting a new card. Do reoccurring payments eventually stop or does it keep renewing? I hope getting a new card will make the charges stop but that's why I'm asking. I'm tired of having money stolen from me
Hi Steven -
Very sorry about the inconvenience.
If we were able to locate the account we could disable billing for that account.
Did our support ask you for the last 4 digits of your card? This may help us identify the account.
If we did not ask - please send this info to support & we will look into it right away.
Not sure what happened - but we'd like to do anything we can to help.
Customer support service by UserEcho