SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
0
Under review

Your service is down today

info 3 weeks ago in SitePal Silver • updated by Gil Sideman 2 weeks ago 2

Hi,

Your service and website are down today, please fix, thanks:

http://www.sitepal.com/


Best Regards,

Joseph

0
Started

"Unlimited" streams

François 2 months ago in SitePal Platinum • updated by Gil Sideman 3 weeks ago 3

Hello,


For years I've perfected a text-to-speech solution for use with unlimited streams (Platinum formula).
I just realized that in your general conditions you mention:
"The SitePal product online supports up to 5 competitor end users at any given time."
This limitation does not appear, unless I am mistaken, in your web page http://www.sitepal.com/packages/
This limitation clearly makes all my projects impossible to market and use.
So far a great loss of time and money.


For example, I have a large university that would like to incorporate text-to-speech into its training web pages.
It has 1,000 students so 1,000 potential simultaneous users while you limit simultaneous streams to 5!
You will easily understand that they will never be able to subscribe to a Platinum formula ($ 2500 per year).
And I can not offer them my own tools.
This kind of limitation existed technically a few years ago but today, with the dedicated cloud, the virtual machines that just need to be duplicated, the load balancing and flows to the Internet for example of 1.5 Gbps, these limits are they technically justified?
You should offer your customers a Platinum + formula with a number of simultaneous streams that is a multiple of a thousand (5,000 or 10,000) or streams in batches at a competitive price but for simulated streams for example of 5,000 or 10,000
Looking forward to reading you
cordially


F.SCHAAL INTRA FRANCE


*************************************************************************************************

Bonjour,

Depuis des années je perfectionne une solution de text-to-speech en vue d'une utilisation avec des streams illimités (formule Platinum).

Hors je viens de me rendre compte que dans vos conditions générales vous mentionnez:

" The SitePal Product purchased online supports up to 5 concurrent end users at any given time."

Cette limitation ne figure pas, sauf erreur de ma part, dans votre page Web http://www.sitepal.com/packages/

Cette limitation rend clairement tous mes projets impossibles à commercialiser et à utiliser.

Donc à ce jour une grande perte de temps et d'argent.

Par exemple j'ai une grande université qui souhaiterait intégrer le text-to-speech dans ses pages Web de formation.

Elle compte 1.000 étudiants donc 1.000 utilisateurs potentiels simultanés alors que vous limitez les streams simultanés à 5 !

Vous comprendrez aisément qu'ils ne pourront jamais s'abonner à une formule Platinum (2500$ par an).

Et moi, je ne peux pas leur proposer mes propres outils.

Ce genre de limitation existaient techniquement il y a quelques années mais aujourd'hui, avec le cloud dédié, les machines virtuelles qu'il suffit de dupliquer, le load balancing et des flux vers Internet par exemple de 1,5 Gbps, ces limites sont-elles techniquement justifiées?

Il faudrait proposer à vos clients une formule Platinum + avec un nombre de streams simultanés qui soit un multiple du millier (5.000 ou 10.000) ou proposer des streams payants par lots à un tarif compétitif mais pour des streams simutanés par exemple de 5.000 ou 10.000

Dans l'attente de vous lire

Cordialement

F.SCHAAL INTRA FRANCE

0
Declined

noting is working

data 2 months ago • updated by Gil Sideman 3 weeks ago 2

can someone help nothing is working

0
Not a bug

HTML5 and Bootstrap Dropdown Menu Layering Issue

Alex 2 months ago • updated 2 months ago 5

Hi, all.


I have a sample published here:

https://rtgstorecentus01.blob.core.windows.net/content/sandbox/bootstrap-4-menu.html


The page uses the Bootstrap toolkit. If you click on the dropdown menu in the menubar, you'll notice that it falls behind the avatar. It doesn't do this with the Flash version. Is it possible to alter the layering somehow so that the SitePal player is lower on the z-axis?


The above sample uses the current version of Bootstrap 4.0, which technically is still in beta. This issue also appears in the most recent production version of Bootstrap, version 3.3.7:

https://rtgstorecentus01.blob.core.windows.net/content/sandbox/bootstrap-337-menu.html


Thanks much!

--Alex.  :-)



Answer
Gil Sideman 2 months ago

Alex - 

We've assigned "z-index: 9999;" to our SitePal player so that it would not be hidden behind other HTML elements. 

You should be able to resolve by assigning a larger z-index to the dropdown.

We've verified this will work in your case - please see the following screenshots - 

   http://prntscr.com/hcwqgk  

   http://prntscr.com/hcwpxm

Hope this helps.

Best

Gil

0
Not a bug

HTML5 Avatars and Player Frames

Alex 2 months ago • updated by Gil Sideman 3 weeks ago 3

Hi, all.


I have a sample available here:

https://rtgstorecentus01.blob.core.windows.net/content/sandbox/skinned-player.html


This particular scene is supposed to have a frame (or skin) at the bottom of the player:


Are frames only rendered in the Flash version?


Thanks!

--Alex.  :-)

0
Under review

Your service is down today

info 3 weeks ago in SitePal Silver • updated by Gil Sideman 2 weeks ago 2
0
Started

"Unlimited" streams

François 2 months ago in SitePal Platinum • updated by Gil Sideman 3 weeks ago 3
0
Under review

saving audio problems. it's urgent!

Maria Jesús Gonzalez 5 months ago in SitePal Gold • updated by Gil Sideman 5 months ago 1
0
Under review

Urgent, please! Loading problem

Maria Jesús Gonzalez 5 months ago in SitePal Gold • updated by Gil Sideman 5 months ago 1
0
Under review

HTML5 TTS on iOS Not Working?

Alex 6 months ago • updated by Gil Sideman 6 months ago 2