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Answered
Tony Shore 6 years ago in SitePal Gold • updated by Gil 6 years ago 1
My Avatars are down and I cannot login to my account - get an sql error message when I try - account is paid up to date, what is going on?
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Answered
François ABIVEN 5 years ago in SitePal Gold • updated by Gil 5 years ago 1
Is it possible to export the scene in an independant video file, that can be viewed without internet connection ?
Answer
Gil 5 years ago
Francois -
Just noticed this question - posted several months ago.
Sorry for the very late response - I imagine that you already found a solution - but I will respond for the benefit of anyone reading this.

Yes - export options are available. We support export in Video format, as well as Flash export.

The export options allow users to incorporate speaking avatar content in offline applications (i.e. CD distributed content, or an intranet based solution).

Export options are available for our Avatar Studio account - that's the more professional/enterprise version of SitePal.

For more information please send a note to sales@sitepal.com.
Regards
Gil
SitePal Team
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Fixed
TiffanyW 6 years ago in SitePal Gold • updated by Gil 6 years ago 1
I just purchase an avatar with the gold package. I was able to put him on my website, he says the initial greeting he was programmed to say, but after that, he will not answer question that are being asked.
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Fixed
Winstone Choi 4 years ago in SitePal Gold • updated by Sumit B 3 years ago 3
I am a Sitepal Gold package user. I am applying your TTS to an educational site. But your TTS stops saying even though the paragraph is not ended. Is there any limittance in the number of letters which are contained in one scene? When I looked up in your forum, there is a limittance of 900 characters in one scene. Then, Is it not possible to have SitePal TTS read letters which exceed 900? Whad can I do if I can make TTS read a whole paragraph whose number of letters is more than 900?
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Answered
jon 4 years ago in SitePal Gold • updated 4 years ago 10
Hi..
Is it possible to provide captions of the text being spoken by the Avatar?
Or have text highlight as the Avatar speaks? any ideas?
thx in advance
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Answered
Adele 4 years ago in SitePal Gold • updated 4 years ago 2
I have created a powerpoint presentation for an exam at university and successfully added my sitepal avatar to it. But now I need to do a wiki about my presentation and wanted to include my sitepal avatar in this. Is there any way I can get round this?
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Answered
Dave Hatz 5 years ago in SitePal Gold • updated by Gil 5 years ago 3
I am getting Character Unavailable when I try to preview my scene when trying to publish. The scene works great when I preview the scene. I have a gold account and it is active. Can someone please help point us in the right direction on how to fix this issue?
character unavailable
Answer
Gil 5 years ago
Here's the issue -

"Secure Playback" attribute is turned ON for your account.
When you do that, playback will only work on any of the "licensed domains" that you define in your account - it is a security measure.
The domain "topmlmsoftware.com" is not defined as a licenced domain - hence the Scene won't load

Your options -
* Add a licensed domain for "topmlmsoftware.com"
or
* Turn off "Secure Playback"
Both of these updates can be done in your "Account" page.

As a side note - Secure Playback is not strictly necessary - which is why it is OFF by default . We provide it as an option for your consideration.

Regards
Gil
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Answered
Test1 6 years ago in SitePal Gold • updated by Jesse 6 years ago 2
Do I need to give Credit Card details to access Trial Version?
test1 test2 test3
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Answered
Graham Jones 3 years ago in SitePal Gold • updated 3 years ago 2
I'm using sayText function on sceneloaded and have used a player with the play/pause button, how do I detect the the play button has been pressed, I want to use this to repeat the text previously spoken. Does this call an event?
saytext repeat play
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Answered
Emily 4 years ago in SitePal Gold • updated by Gil 4 years ago 1
How can I get my AI to suggest links in her response? I cannot add the link to the response, can I?