The following voice doesn't work today, please check, thanks:
Voice ID: 4
Language ID: 1
Voice Family ID: 3 (NeoSpeech)
I am a SitePal silver user for several years.
One month ago I have changed the interactive background of a SitePal character; however, when I tasted it on my website the character appeared without any background and it also disturb the website page where it supposed to be.
I sent 3 requests to SitePal using their form as well as email - no any reply.
Do you have any idea what's going on?
Hi Tatjana -
I believe problems on your site have been resolved at the moment (as we interacted directly & on facebook).
Thanks for your patience.
The Chinese voice (Cantonese) cannot be loaded today, please check, thanks:
Voice ID - 1: Cantonese
Language ID - 10: Chinese
Voice Family ID - 4: Nuance
This issue has been fixed.
Please verify and let us know if you still see a problem.
I emailed customer support two days ago about some difficulty I was experiencing embedding an avator into a PowerPoint presentation. I have not heard from them yet. Has anyone else experienced this kind of delay? Is there a way to talk to a representative directly? If so, how?
I have the Sitepal Silver account.
I have installed the PPT plugin.
I am using PPT 2007 and have Windows 10
I am using a Dell laptop. I have highspeed internet connection.
I have read all instructions.
I have created a scene.
When I go to the Publish scene section appears website embedding html but no PPT option.
I used the example html but the scene html code doesn't paste there.
When I paste it in a wp page or post it doesn't appear.
When I access the website a blank space appears where the avatar should be.
I have looked at the sitepal knowledge base, support and forum community: no answers to this issue.
I have done a Google search, but no mention of this situation.
I have noticed that sitepal documentation is over nine (9) years out of date and support and forum posts are several years old, too.
I am using Google Chrome browser.
Anybody knows how to fix this issue?
Remove play button from sitepal scene
Customer support service by UserEcho