SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
  1. Forum: General
  2. SitePal Silver
+1
Answered

I cannot log onto my site due to the program hangs up on "processing audio".

Richard Schauer 11 years ago in SitePal Silver • updated by Gil 11 years ago • 1
I cant make changes due to "processing audio". It stays on until it times out. It looks like I am missing something. I would try to download the program again but I am not sure if it will wipe out my historical data.
+1
Answered

TTS API

Alex Pasechnik 12 years ago in SitePal Silver • updated by Gil 12 years ago • 1
Can I use your product only as a TTS API? All I need is to send a text and receive audio...is it possible?
Answer
Gil 12 years ago
Alex -
Oddcast (SitePal's parrent company) provides a TTS API solution. Please send a note to sales@oddcast.com for more information.
Regards
Gil
SitePal Team
+1
Under review

"Background color change" option doesn't work with full body avatar

Franco 8 years ago in SitePal Silver • updated by Daniel 8 years ago • 5

When you create a full body avatar, in "publish your scene" you have the option to change the background color, but it doesn't work. It works well with the "classic" avatar but not the "full body". It'd be great if you could fix that as I need it very badly. Thanks!

+1
Answered

How to install Sitepal on a Joomla website

Jon Satterthwaite 12 years ago in SitePal Silver • updated 12 years ago • 2
+1
Answered

Text-to-speech widget

DanielB 12 years ago in SitePal Silver • updated by Gil 10 years ago • 7
I've just signed up for a Silver account. Can I add a Text-to-speech widget to my website? How do I do that?
+1
Fixed

Upgraded to Silver, still unable to use TTS

Elizabeth Henson Ogle 12 years ago in SitePal Silver • updated by Jesse 12 years ago • 3
I created a scene, and then had to upgrade to silver, which I did, returned to the scene to add the TTS and it still will not allow, still has a message above the model telling me that my package does not allow, please upgrade to silver.

I went to my account details, and it shows that I am indeed silver.

Is there a delay?
0
Answered

sayText in iframe

info 5 months ago in SitePal Silver • updated by Gil Sideman 5 months ago • 6

Hello,


how can I trigger the sayText function if i added the avatar with iframe?

Answer
Gil Sideman 5 months ago

We put together a simple React code example that demonstrates loading the SitePal character in an iframe and using API calls. As long as both host page and frame page are loaded from the same domain, this should work fine.

Download code example here - 

www.workboy.com/examples/react-iframe/IframeExample.zip

Hope this helps,

Gil

The SitePal Team

0
Under review

inserting scene into mac powerpoint

jpastorurban 2 years ago in SitePal Silver • updated by Gil Sideman 2 years ago • 1

How do I insert a scene into powerpoint for mac? I cannot find the sitepal plugin and other plug ins do not work

0
Answered

al resfrecar o actualizar la pagina web no carga la ecena

yohan_21_ 3 years ago in SitePal Silver • updated by Gil Sideman 3 years ago • 4

enla consola del navegador me muestra este error: Audio Requires User Input NotAllowedError: play() failed because the user didn't interact with the document first. https://goo.gl/xX8pDDError!!!

0
Answered

Anchor the avatar to the bottom of the page?

WHDSOLUTIONS 3 years ago in SitePal Silver • updated 3 years ago • 3

Is there a way to add the avatar to the bottom of the page but still be visible when scrolling - like every other talking avatar on websites? We are using Self Hosted WordPress http://youngentrepreneurs.education/

Answer
Gil Sideman 3 years ago

Hello!

You can do so with our Full Body avatars.

Select a one of our Full Body avatars - and in the Publish options, select "Embed in Webpage" then you will see the "overlay" option. Select that option to anchor your character to bottom left or bottom right.

Hope this helps,

Gil

The SitePal Team



Customer support service by UserEcho