Answered

Creating 3d avatar. Session Times Out

10 years ago in SitePal Gold • updated 10 years ago • 2

I'm having trouble creating a 3d avatar. I keep getting a message that my session is timed out before I can finish. What could cause this?
thanks

3d avatar session timing out

Vote

Dear Rivqa,
Please check the image format - JPEG
File size limit- 8mb
Try to take a screen shot of the error message and post here

Regards,
Sumit

Thanks I will check both size and image format.