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+3
Completed

Hello, my Avatars do not function on mobile phones, Why ?

PAC Dominique 8 years ago in SitePal Silver updated by Gil Sideman 6 years ago 6
Answer
Gil Sideman 6 years ago

As I'm reviewing old posts, I'd like to add here that all of our characters have long been implemented in HTML5, and all of them function fully and transparently on mobile devices (both iOS and Android).


The API is the same on all platforms - so from the developer's point of view, there is no need to do anything different for mobile devices - it will work the same way, with the following points to note  - 


1. Mobile browsers do not support 'play on load' for audio or video. This affects all websites and is not specific to SitePal. Consequently - if you set up your SitePal character to speak automatically when the page loads, it will do so on desktop, but not on mobile. This will not cause an error, it will simply not speak. 

Once the user interacts with the page ("activates" the page) the browser allows media playback. So, if the user clicks any button on the page, the SitePal character can speak.


2. setVolume api function does not work on the mobile browser. It will not fail, but will have no effect.


3. We've recently introduced an api function 'dynamicResize' which you can used to implement responsive design on mobile devices. 


Hope this helps,

Gil

+3
Answered

How to Embbed SitePal Characters on a Vbulletin Forum

Robert Johnston 11 years ago in SitePal Silver updated by Sumit 11 years ago 1
Hello guys: I have looked all over for the answer to this question but have not found anything definitive. I tried to put [video] [/video] on the code, but it doesn't work. I'm pretty sure there's gotta be a way. But my head's turned to clay. I hope somebody can help. Thank you!
Rob
+3

It's Here: SitePal Mobile Playback

Eva 13 years ago in SitePal Studio updated by Gil 10 years ago 23
With more and more customers going mobile (using mobile devices to browse the Web and shop online), SitePal is keenly aware of the need to bring our website spokespeople to life on smartphones and tablets.

Now, we have developed a solution that enables SitePal avatars to be displayed on mobile devices, automatically!



SitePal Mobile Playback is Available to all SitePal customers.
There is nothing you need to do and there is no extra charge!


Here are the main details of SitePal Mobile Playback:

Works on Many Mobile Devices
SitePal Mobile lets many Web-enabled mobile device display your SitePal scene as a video. There is no need for Flash support, only video support, which is included with virtually all phones.

Included in All SitePal Packages
SitePal Mobile is included in All SitePal Packages - every SitePal customer has access to SitePal Mobile the new feature.

Works Automatically
There is no work required to enable SitePal Mobile - it works automatically for anyone who views your website on a mobile device.

And here are some of the most common questions about the new feature:

How much does it cost?
It doesn't. SitePal Mobile is provided Free for all active SitePal customers.

Can I try SitePal Mobile before purchasing a SitePal account?
Yes. SitePal Mobile is also included in SitePal’s Free Trial. The Free Trial of SitePal includes 15 Days of unlimited access to all SitePal features for the package you select.

How does it work?
Since SitePal works on Flash, we need to be able to show SitePal scenes on mobile devices that do not support Flash. Here's how it works: When a visitor comes to your website, SitePal technology detects whether or not they are using a mobile device. If a mobile device is detected, SitePal then checks whether the device supports Flash.* If Flash is not supported, SitePal will automatically turn your scene into a video, that will play when clicked on.

Note: as with any video played on a mobile device (think of YouTube), your SitePal scene will play on the device's video player. This means that your SitePal message will capture their complete attention while it is playing.

(*Using Flash is the optimal way of viewing SitePal on your site. Some mobile devices do support Flash. So, SitePal Mobile Playback will only kick in if the user's device does not support Flash.)

Which Mobile Devices are included?
Currently, SitePal scenes can be viewed on over 90% of mobile devices, including the iPhone, iPad, Android, HTC and Blackberry platforms. Other devices may also support SitePal Mobile Playback.

What are the limitations?
Currently, all SitePal scenes can be viewed, as long as they are not part of an interactive application, such as our functional players and AI feature. For example, our Artificial Intelligence feature enables the SitePal avatar to dynamically answer thousands of questions. In this case, the avatar would require Flash support to appear. Any SitePal scene that uses a standard player that is embedded in an html Web page will play on mobile devices.

Additional questions?
Feel free to email us your questions to support@sitepal.com.

mobile features faq
+3
Answered

Pay-as-you-go option for downloading SitePal scenes

Abhi Chand 11 years ago in SitePal Studio updated 11 years ago 2
Hello,

We produce educational videos and want to use SitePal scenes as anchor footage, intercut with our own main footage and b-roll footage. Basically, this will allow us to use SitePal avatars / characters as anchors in our videos. Makes them that much more appealing.

I understand that one must buy a studio subscription for this or contact your sales team. But we are not high-volume content producers and would be happy to pay as we go, paying each time we produce and download a scene.

Just curious - why is not pay-as-you-go a standard option, allowing customers to use your service as a standard software-as-a-service / SaaS? Would be a great option given you have a really great product!

We love what we see and are excited at the prospects of using the product for education and training, beyond just sales and marketing.

Cheers,
Abhi
+3

Error Callback

Michael Flynn 12 years ago 0
We need an Error Callback when the avatar TTS fails. I am not sure why this wasn't integrated in the first place. You are already sending back errors to SitePal from the screenshot below.

+2
Answered

Full body avatar - text to speech - iOS

François 8 years ago updated by Gil Sideman 6 years ago 7

Hello,

Does the full body avatars works now on iOS/ Safari ?

Cordially

F.SCHAAL

-----------------------------

Bonjour,

Est-ce que les avatars full body fonctionnent maintenant sur safari / iOS ?

Cordialement

F.SCHAAL

Answer
Gil Sideman 6 years ago

Hi -

Yes - they do work on mobile devices including ios/Safari

Regards,

Gil



+2

Text-to-Speech: 6 New Voices and a New Language!

Jesse 13 years ago in SitePal Studio updated by Djjeetu Rock 10 years ago 2
If you use SitePal’s popular text-to-speech (TTS) feature, you’ll be happy to know that we’ve just introduced more brand new voices, as well as a new language. The following voices are now available to all customers who use text-to-speech. You can also try the new voices in SitePal's online Editor Demo.

New Language: SitePal text-to-speech now supports Esperanto. Never heard of this language? Click here to learn more about Esperanto.

New Voices: Six (6) new TTS voices have been added to SitePal’s comprehensive selection of text-to-speech voices. We are proud to introduce Veena, our first Indian accent English voice! You can hear Veena in action in SitePal’s online demo.

Interested in this feature? Learn more about SitePal text-to-speech.
audio features text to speech tts voices
+2
Answered

What is the maximum number of audio file uploads allowed?

Eric 13 years ago in SitePal Bronze updated 13 years ago 0
What is the maximum number of audio files (uploaded mp3 files - not streams) that can be uploaded in a Bronze account? I am getting an error saying that I have reached the maximum amount of audio files for my account and that I must delete some in order to continue.
What is the maximum for Bronze? What is the maximum for Silver, Gold or Platinum?
Could I work around this by having two Bronze accounts?
audio features
+2
Answered

Sitepal Avatar use within an HTTPS environment

Justin 13 years ago in SitePal Platinum updated by Gil Sideman 7 years ago 16
How can I use Sitepal Avatars within a secure environment? HTTPS over port 443? We have an application that allows for clients to log into our system and on their own page, see an avatar. the problem we have is that now when they log in, and see the avatar, the box states that the avatar is not secure and poses a security threat. how can we make the avatar come over a secure port? or , can we host the avatar's on our own local servers?
features
+2
Fixed

Speech Functions Examples not working

Jai 10 years ago updated by Sumit 10 years ago 1
For the example in the page http://www.oddcast.com/support/sayTex..., I have entered "Hi how are you" in the given text and clicked the botton the say it and I didnt get any audio response for say It button click .