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+2
Answered
Accessories and phone support.
Why can't I add accessories? Also, my plan includes phone support, but I can't locate your customer service number. Thanks :-)
Answer
Gil
12 years ago
oh - I see
You need to select a 2D character to use accessories. 3D characters do not support them.
Tel - 866-840-3360 9 to 6 EST
Regards,
Gil
You need to select a 2D character to use accessories. 3D characters do not support them.
Tel - 866-840-3360 9 to 6 EST
Regards,
Gil
+2
Answered
Recorder Audio and Closed Captioning
I have a requirement to have the audio recorded and also provide Closed Captioning so that as the avatar is speaking the text is scrolling
+2
Fixed
"saySilent()"-function doesn't work
Hi,
We try to use "saySilent()"-function to pause between two sentences, but it doesn't work:
http://www.qe.com.hk/test.htm
Do anybody know why? And here is my codes:
...
function vh_sceneLoaded(){ //event function
sayText('london bridge is falling down',1,1,3);
saySilent(3);
sayText('falling down',1,1,3);
saySilent(3);
sayText('falling down',1,1,3);
saySilent(3);
}
...
Best Regards,
Joseph
We try to use "saySilent()"-function to pause between two sentences, but it doesn't work:
http://www.qe.com.hk/test.htm
Do anybody know why? And here is my codes:
...
function vh_sceneLoaded(){ //event function
sayText('london bridge is falling down',1,1,3);
saySilent(3);
sayText('falling down',1,1,3);
saySilent(3);
sayText('falling down',1,1,3);
saySilent(3);
}
...
Best Regards,
Joseph
+2
Fixed
Problems with examples on Ipad and Iphone.
Hello, some examples (http://www.oddcast.com/support/time_g... and http://www.oddcast.com/support/sayTex... and http://www.oddcast.com/support/sayMul...) are not working properly on Iphone and Ipad. Avatar not speaking or is not saying that he should. Can you give me a solution how to run avatar api on Iphone and Ipad?
Answer
Gil
12 years ago
Josef -
A few quick thoughts -
#2 - The video takes about 2 minutes to generate after the Scene is created or modified. (according to one customer up to 5 min..).
If you try after several minutes - is the video still missing? Let me know and we will look into it if it is.
fyi - we are looking to introduce a callback API to advise of video generation completion. This update is in the works and should be made available as part of the Server API later this month.
#4 - please try this process again - only this time do not re-save the scene (it should not be necessary) but wait a couple of minutes
Step #3 should not be necessary...
Let me know
Regards
Gil
A few quick thoughts -
#2 - The video takes about 2 minutes to generate after the Scene is created or modified. (according to one customer up to 5 min..).
If you try after several minutes - is the video still missing? Let me know and we will look into it if it is.
fyi - we are looking to introduce a callback API to advise of video generation completion. This update is in the works and should be made available as part of the Server API later this month.
#4 - please try this process again - only this time do not re-save the scene (it should not be necessary) but wait a couple of minutes
Step #3 should not be necessary...
Let me know
Regards
Gil
Answer
Eva
13 years ago
Hi Jason,
To remove the SitePal logo from the SitePal loader (what shows up when a scene is loading), simply log in and go to: Account Info >> Account Settings >> Loader Settings >> Remove Loader Branding.
Please note that this feature is available from the Gold package and higher.
To remove the SitePal logo from the SitePal loader (what shows up when a scene is loading), simply log in and go to: Account Info >> Account Settings >> Loader Settings >> Remove Loader Branding.
Please note that this feature is available from the Gold package and higher.
+2
Answered
Play multiple audios for the same scene onClick
Hello, how would I go about embedding an avatar on a page with lots of different pieces of writing. With a button or hyperlink, the avatar speaks the selected sound clip ?
So avatar doesn't change remains on the webpage but acts as like a narrator for the user?
Thanks
So avatar doesn't change remains on the webpage but acts as like a narrator for the user?
Thanks
+2
Answered
Avatar follow cursor in whole scene
What is the javascript piece of code we need for the avatar to follow the cursor in whole scene?
+2
Answered
webcam recording
Can I record with a webcam what the user replies to the questions asked by the avatar?
+2
Under review
Development -Information needed
I would like to know if it is possible for the Avatar/bot to do the following:
- Open a map after the text to speech or speech to text ?
Information:
Location of our system is in an Exhibition (Use of smart devices/touch screen) "Kiosks in addition, on a website"
Example:
Customer asks: Where is Exhibit of X booth located in this exhibit center
Avatar/Bot answer ( both voice and text) answer : You will need to go straight and turn right at the end and turn left by the 3rd door. In the chat/communication box after the text "Click here to view map of the exhibition booth layout).
Once the "click here" is clicked a map of the exhibition center layout of where each booth are located to be displayed.
We will provide all needed information such as Map layout, Q & A ..etc
- Can the above be done? If so what is required?
- Do you have internal developers/programmers who we can work with ?
- What is the cost for such features ? and time frame required for such developed ?
+2
Fixed
Spelling instead of reading ?
The voice is spelling my text instead of reading it...What did I do wrong ? I have dynamic texts and it always work, but espacially for one of them, the voice is spelling every letter.
Customer support service by UserEcho
