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0
Completed

Receiving talkstarted event only once

skashika 3 years ago in SitePal Platinum updated by Gil Sideman 3 years ago 2

Receiving vh-talkStarted event on once. 

Answer
Gil Sideman 3 years ago

Hello!

The talkStarted event should be received only once - when your character starts talking.


If several audios are spoken in sequence, the talkStarted should be received at the start, and talkEnded at the end.

For each audio in the sequence you should receive an audioStarted and audioEnded event.

Here is a relevant technical example that demonstrates this - 

http://www.oddcast.com/support1/syc_classic.html


If you think there is a problem in your implementation - please post a link to your page where the problem can be seen and we will take a look and advise. Or - send a note to support@sitepal.com with the relevant information.


Hope this helps,

Gil

The SitePal Tam

0
Not a bug

AC_VHost_Embed distroys entire DOM when called

Sashi 3 years ago in SitePal Gold updated by Gil Sideman 3 years ago 5

I am using Angular 11.   I have a <DIV> with a "onclick" event handler, which calls AC_VHost_Embed()".   When the div is clicked on, the Avatar appears, but ALL THE DOM elements (previoiusly rendered) are removed.   

Answer
Gil Sideman 3 years ago

Sashi - 

Our support team should have gotten back to you with a solution and code example.

I hope the issue is clarified and resolved.


Best,

Gil

ps. The same code example and documentation will be made available on our support page in the next few days.

0
Under review

Unable to login after changing email

Ben Ng 3 years ago in SitePal Gold updated by Gil Sideman 3 years ago 1

Hi,

I have changed the email address of my account. When I tried to login with my new email, it said I have no account or access to any Oddcast product. I have sent email to support for two days, but there is no reply. Please help.


Ben

Answer
Gil Sideman 3 years ago

I assume you are referring to Video Generation minutes. 

Platinum plan comes with 12 hrs (720 min). 

If you need more you can purchase for $199.50 / 60 min.

To purchase - send a note to sales@sitepal.com.

Hope this helps,

Gil

The SitePal Team

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Not a bug

Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.sitepal.com

ajaysamgir 3 years ago in SitePal Gold updated 3 years ago 2

I have html page locally, where i want embed the persona character with Audio message. but I am getting CORB error while opening local file in browser.

I tried with embeded code as well as link

Answer
Gil Sideman 3 years ago

Hello! 

The page must be loaded from a web server. If you are developing locally, a local web server is fine. Many developers use Apache - I'd recommend that but many other options.

Hope this is helpful

Best regards,

Gil

The SitePal Team

0
Answered

My account Expire

Illia Horenko 3 years ago updated 3 years ago 4

Hi, Mr.Gil

Happy New Year!

I asked you about the 60 bit per rate video generation.

You said me that if your team couldn't make this video until this month, you would refund my money.

Sorry, but please let me know your development state.

Regards.

Answer
Gil Sideman 3 years ago

Hello Illia - 


Regretfully the video generation implementation cannot generate 60 fps at present.


The solution to enable 60 fps requires some re-engineering & is not available at present.

We're ready to cancel your subscription & provide a refund if that is your preference.

Please send a note to support@sitepal.com - with a link to this thread - and we will take care of it for you.

All the best,

Gil


0
Answered

Multiple avatars independently on one page ?

Frank E 3 years ago updated by Gil Sideman 3 years ago 5

Hello,

I would like to use multiple avatars on one page and control them individually using the API, is that a problem ? Is there maybe an example for this ?

Thanks so much,

Frank

Answer
Gil Sideman 3 years ago

Hello Frank!

This is entirely doable, and we have two examples on the support pages that showcase exactly that - 

On the advanced examples page - look for "SitePal Conversation":

http://www.oddcast.com/support1/cookbook.html

However - I would advise you to wait for about a week, as we are just about to release an update which would greatly simplify api access to multiple characters on the page.

In the examples noted above - we demonstrate how to control each character via the API. This is accomplished by loading each character into its own iframe, which enables the characters to be individually addressed / called.

Needless to say this makes page design and maintenance a bit more cumbersome than it otherwise would be.

In the upcoming update, we add new built in addressing capabilities to the API - which will make it possible to embed your characters into the same page, without using an individual iframe for each, and access each of them individually via the API.

When we launch this update, we will provide new examples that demonstrate the new method.

Hope this helps,

Gil

The SitePal Team

0
Answered

900 characters in text to video

Al at TheCypressBuilding com 3 years ago in SitePal Silver updated by Gil Sideman 3 years ago 2

Is it possible to have my model to be able to say MORE than 900 characters in a post? And if so, how? I need her to be able to say more. 

Answer
Gil Sideman 3 years ago

Hello!

While each audio can be up to 900 characters long, it is simple enough to queue multiple audios for sequential playback, thereby overcoming this limitations.

Calling the API function sayText repeatedly, automatically queues several audios for playback.


The following technical examples demonstrate this technique - please feel free to review and adapt  the code from these pages if helpful.

example 1

http://www.oddcast.com/support1/tts_limit.html

example 2

http://www.oddcast.com/support1/tts_limit1.html

Hope this helps,

Regards,

Gil

0

Did you see this site what has made the high quality video.?

Illia Horenko 3 years ago 0

HI, Mr.Gil.

I have found this site what is making the avatar video.

The video quality is very good.

Please check this video.

https://we.tl/t-MiluOsgxP6

I have sent your the messages to you via your mail.

But you haven't responded.

I hope your answer.

 Warm  regards.

0
Answered

VIdeo bit rate

Illia Horenko 3 years ago in SitePal Gold updated 3 years ago 20

I have generated the video.

This bit frame is 24 fps.  I want to show this on television.

So I need 60 fps video. This is the reason why I am using this SitePal.com account.

Please help me.

 I am waiting for your reply.