Your comments
Hi Gil,
Nothing is working, that is the problem. The character does not show up at all on the page https://jotiko.nl/webdesign/
Hi Gil,
I am sorry to say that it does not work anymore. Yesterday it worked one time perfectly, but now it is the same again: nothing happens.
sincerely,
Jo
Hi Gil,
Thanks for your assistance, but will this problem occur every time I paste the code after i changed something? I tried and it worked one time. But coming back again on the site, the same character does not load anymore. I checked the settings: it should load once every session.
Hello Gil, i removed the right click block. Can you access it now?
Hello Gil,
I don't know why but I did not receive answers again. I posted my question in the forum and I've sent it directly through mail. I installed a FAQ character on the page https://jotiko.nl/webdesign/ But nothing happens. Can you help?
Hello Gil,
This is the link to the page where character Tom should appear:
Thanks in advance,
Jo
Hello Gil,
Thanks for your reply. How can I prevent that your reply gets lost in the spam filter? I am working intensively with the SitePal characters and most of them work, except for the one with FAQ included. It does not appear on the site at all. I checked the https:// box so I guess that cannot be the problem.
Hello Gil,
Thanks for your quick reply. I have sent several e-mails to the support address you mention. I did that directly from the SitePal website and also through the email form. When sending through the email form I always mentioned my account number. Unfortunately I did never get a reply to my question (the one about the https:// problem). My account number is 5344406. Maybe this helps to find the messages. Anyway, I will try your suggesion, trusting that it solves the problem.
Thanks again,
Jo
Customer support service by UserEcho
Hello Gil, I have no progression. But you showed me a page with the right code. I used that page but i cannot select the code to paste it into my website. This was the site you sent me: http://www.workboy.com/sumit/audiopal1.html
I don't know what exacty to paste into my site.