- General
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Bugs
+1
Fixed
Scene never finishes loading, to start with ...
Bought SitePal but cannot get to 1st base for some reason.
I login, enter site, list of scenes loads.
I click a scene to edit, a new window opens, and progresses to: ‘loading scene.’
But it never finishes loading, no matter how long I wait ...
I login, enter site, list of scenes loads.
I click a scene to edit, a new window opens, and progresses to: ‘loading scene.’
But it never finishes loading, no matter how long I wait ...
Answer
Hi -
This is curious. Does the problem still happen?
I'm wondering if possibly a transient internet problem.
please try again.
If you still see a problem - I suggest clearing browser cache and trying again.
Sometimes the odd bad file gets stuck in the cache and creates a problem.
If that does not help - please send a note to support@sitepal.com with your account details, and we will look into it & advise.
Regards
Gil
SitePal Team
This is curious. Does the problem still happen?
I'm wondering if possibly a transient internet problem.
please try again.
If you still see a problem - I suggest clearing browser cache and trying again.
Sometimes the odd bad file gets stuck in the cache and creates a problem.
If that does not help - please send a note to support@sitepal.com with your account details, and we will look into it & advise.
Regards
Gil
SitePal Team
+1
Problem has been identified and fixed.
Please let us know if you still experience a problem.
Regards
Gil
SitePal Team
Please let us know if you still experience a problem.
Regards
Gil
SitePal Team
Customer support service by UserEcho
