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0

uncaught error from sendMultipleTextCalls

sree 58 minutes ago in SitePal Platinum 0

The full stack trace is appended. Please note that due to async nature of setTimeOut, this exception cannot be caught and is breaking the js code flow of the calling function too.


Stack:

Uncaught TypeError: Cannot read property 'toString' of undefined
at sendMultipleTextCalls (custom.js?id=jWOcf:1)
at Object.sayText (VM426 sitepal3d_v0.js:1)
at custom.js?id=jWOcf:1

sendMultipleTextCalls@custom.js?id=jWOcf:1
sayText@sitepal3d_v0.js:1
(anonymous)@custom.js?id=jWOcf:1
setTimeout (async)
sayText@custom.js?id=jWOcf:1
0
Completed

Receiving talkstarted event only once

skashika 1 day ago in SitePal Platinum updated by Gil Sideman 1 day ago 2

Receiving vh-talkStarted event on once. 

Answer
Gil Sideman 1 day ago

Hello!

The talkStarted event should be received only once - when your character starts talking.


If several audios are spoken in sequence, the talkStarted should be received at the start, and talkEnded at the end.

For each audio in the sequence you should receive an audioStarted and audioEnded event.

Here is a relevant technical example that demonstrates this - 

http://www.oddcast.com/support1/syc_classic.html


If you think there is a problem in your implementation - please post a link to your page where the problem can be seen and we will take a look and advise. Or - send a note to support@sitepal.com with the relevant information.


Hope this helps,

Gil

The SitePal Tam

0
Under review

AC_VHost_Embed distroys entire DOM when called

Sashi 3 weeks ago in SitePal Gold updated by Gil Sideman 3 weeks ago 3

I am using Angular 11.   I have a <DIV> with a "onclick" event handler, which calls AC_VHost_Embed()".   When the div is clicked on, the Avatar appears, but ALL THE DOM elements (previoiusly rendered) are removed.   

0
Under review

Unable to login after changing email

Ben Ng 1 month ago in SitePal Gold updated by Gil Sideman 1 month ago 1

Hi,

I have changed the email address of my account. When I tried to login with my new email, it said I have no account or access to any Oddcast product. I have sent email to support for two days, but there is no reply. Please help.


Ben

Answer
Gil Sideman 1 month ago

I assume you are referring to Video Generation minutes. 

Platinum plan comes with 12 hrs (720 min). 

If you need more you can purchase for $199.50 / 60 min.

To purchase - send a note to sales@sitepal.com.

Hope this helps,

Gil

The SitePal Team

0
Under review

AC_VHost_Embed distroys entire DOM when called

Sashi 3 weeks ago in SitePal Gold updated by Gil Sideman 3 weeks ago 3
0
Under review

Unable to login after changing email

Ben Ng 1 month ago in SitePal Gold updated by Gil Sideman 1 month ago 1
0
Under review

TTS API stalls after a number of interactions, but not when running on localhost

jheno 7 months ago in SitePal Silver updated by Gil Sideman 7 months ago 2
0
Under review

I can't download video.(in annual Gold plan)

Vitaliy Vozniy 10 months ago in SitePal Gold updated by Gil Sideman 10 months ago 4
0
Under review

Receive APS error when trying to upload external audio file

comptaylor 11 months ago updated by Gil Sideman 11 months ago 2