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0
Answered

hello, i already charged support it is free for 15 days, but sitepal already charge me, thin i can't understand, why i can't export or save my work like TTP ? what is the use of my payment ? its thank you? i pay for nothing?

Chacera 17 3 days ago in SitePal Silver updated by Gil Sideman 2 days ago 2

hello, i already charged support it is free for 15 days, but sitepal already charge me, thin i can't understand, why i can't export or save my work like TTP ? what is the use of my payment ? its thank you? i pay for nothing?

Answer
Gil Sideman 2 days ago

Hello!

Please send a note to support@sitepal.com and we will gladly look into it.

Note that SitePal is primarily used as a cloud based solution to be embedded into your website or mobile app.

If you are looking to download video of your speaking character (eg for tutorials, youtube videos etc), you would need a Gold subscription.

Best regards

Gil

The SitePal Team

0
Not a bug

TTS local domain without webserver running?

achr 1 month ago in SitePal Studio updated by Gil Sideman 1 month ago 2

Hello, 

Is there any way I can add a bare local domain to the approved domains on my account; in order to use TTS?

I know 'localhost' and IP addresses are supported, but I am talking about using TTS solely from an HTML file (with js) -> without running on any web-server (whether local or remote).

I have tried my external IP, internal IP, localhost, 127.0.0.1 - none of these work.

Thanks

Answer
Gil Sideman 1 month ago

Hi - 

Your page (in which your sitepal character is embedded) must be delivered by a web server.

But you can easily install a local server. Most developers do.

Hope this helps,

Gil

0
Answered

Change voice assigned to audio clip dynamically/via javascript

achr 1 month ago in SitePal Studio updated 1 month ago 3

Hello,

Through the web-app setup, I can obviously choose from a list of voices to assign to my 'audio setup'.

Is there a way to choose which voice to use for an audio segment through the javascript API? 

Thank you.

Answer
Gil Sideman 1 month ago

Yes, using successive calls to the 'sayText' API call you can have your character speak several audios in sequence, each with a different voice.

We have a great technical example of that here - 

http://www.oddcast.com/support1/saytext_classic.html

Click on the "Speak Greeting" link under the character to hear the character speak in 5 different voices in sequence.

Hope this helps,

Gil 

The SitePal Team

0
Completed

can my site visitors access my account to change the avatar

mrssrwright 2 months ago in SitePal Gold updated by Gil Sideman 2 months ago 2
Answer
Gil Sideman 2 months ago

No.  Only you can modify/update your speaking character and what it says, by logging into your SitePal account. 

Once you make changes to a SitePal Scene in your account, these changes will be immediately reflected on your web pages everywhere that Scene is embedded. 

Of course, if you want to enable users to select their avatars and enter text or audio for the avatar to speak, that's possible to do with our APIs. Depending on what you want to do, it may require the Enterprise API (which requires the Platinum plan).

If that's what you are looking for, it might be helpful to discuss/advise - please reach out to sales@sitepal.com.


Best regards,

Gil

0
Under review

TTS API stalls after a number of interactions, but not when running on localhost

jheno 2 months ago in SitePal Silver updated by Gil Sideman 2 months ago 2

Hi, We are building a chat application with a SitePal Avatar. The avatar (embedded into html running in a mobile webview) processes a sizeable number of dynamic TTS requests. When the html is hosted on localhost, this works perfectly. However, when deploying to a web server, the TTS functionality stalls after around a minute (or perhaps a certain number of utterances). How can we remove this limitation?

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Under review

TTS API stalls after a number of interactions, but not when running on localhost

jheno 2 months ago in SitePal Silver updated by Gil Sideman 2 months ago 2
0
Under review

I can't download video.(in annual Gold plan)

Vitaliy Vozniy 5 months ago in SitePal Gold updated by Gil Sideman 5 months ago 4
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Under review

Receive APS error when trying to upload external audio file

comptaylor 6 months ago updated by Gil Sideman 6 months ago 2
0
Under review

About the positioning of AVATAR on the sides.

Wallace 6 months ago in SitePal Gold updated by Gil Sideman 6 months ago 2
0
Under review

AVATAR GETS HANGS IN MIDDLE OF SPEECH

mohit.sanghavi 7 months ago updated by mohit.sanghavi 7 months ago 7