Hi Doug - you will have to be more specific.
When did you contact us, how, and what was it about?
Kindly remind - we do get a lot on inquiries.
Hi Doug - As I've not heard back - I'm following up on this to make sure you received assistance.
If you still need help - please let me know how I can assist.
Or - send an email to our support at - email@example.com and we will get back to you asap.
Customer support service by UserEcho