Your comments
Regarding the first issue, it is not happening anymore. I don't know how the outage may have had something to do with it, but you are right. It is now working. Thanks!
As far as the domains: I tried logging out and back in again; I cleared all sitepal cookies on my browser and logged back in again. Still, I can't add another domain. I am attaching the message I get every time.

Also, I want to add more domains (I should be able to with a platinum plan), but I get that two is the limit.
Is there something wrong with my account maybe?
Did this ever get resolved?
Customer support service by UserEcho
Somehow it is now working. Thanks!
Also, the sitepal.com website is down or redirecting. Do you have an ETA as to when it will be fixed?
It goes to: ushort.today
thanks.