Your comments

I did.
However, it looked like my chrome had crashed or something. After I restarted the browser everything worked fine. This might be a problem, however, if SitePal is what crashed the browser.

Great! Thank you for the update.
Makes total sense with the 24hr CDN thing. Thank you for explaining.

Great! Thank you, Gil.

Yes. Https is necessary for me.
Thank you for taking a look at this issue.

For anyone that's looking for a workaround to this solution, what I did is set a timeout in javascript to check whether sitepal has been loaded within one second. (you can set a flag when it has been loaded in the sitepal loaded event.. like so

function vh_sceneLoaded()
sitePalLoaded = true;

after a second, i check whether sitePalLoded is true and if not, i re-add sitepal to my dom and start the timeout function again. this guarantees that your user wont have to re-load the page.

let me know if you need help on this solution.

I'm still having this problem.

You can take a look at it at and click on the 'Quick Try' button.

It is an intermittent problem, and, telling me that you 'don't see the issue on your end' is not a solution. That's just poor customer service and a brush off.

Some of my customers are reporting that their sitePal is not loading.
Thank you so much!
Looking forward to what you find.
Thanks Gil.
My website is at: You will have to sign up, but, it's totally free, to see the character. Just hit 'Practice' when you sign in.
It's not at a specific time of day. New users are always getting this slow time load.
For me it happens 50% of the time. I'm including an image if it helps. It's just of the loading logo.

Thanks for the fast reply!