+2
Fixed

avatars not loading on my website.

Sorte` 13 years ago updated by Jesse 13 years ago 1
I have 4 Avatars at my website. None of them are loading. So I have no working avatars at my website. I have a gold membership.
Hi Sorte,

Did you know that, as a Gold client, you have access to phone support, as well as email support? What you are experiencing probably has account-specific elements which will require our support team to get some account info from you. To this extent, I would recommend either emailing support (support@sitepal.com) or using the premium support number located in the top right corner of your account page.