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Having the same problem as Kroling

Dr. Edward Files 10 months ago updated by Gil Sideman 10 months ago 2

I am having the same problem today that Mr. Kroling was having 4 weeks ago; apparently the issue persists. 

Answer

Answer
Under review

Hello Dr. Files - 

There is no persistent issue affecting our customers at this time.

The problem that we had experienced several weeks ago was promptly resolved at the time.


I checked and I believe you are being ably assisted by our support with your technical questions.

Best regards,

Gil

The SitePal Team

BAD, I'M UNSATISFIED

I am still having the same issues. I sign in to my gold account BUT I can only develop characters at the Bronze level and do not have access to gold version.

Satisfaction mark by Dr. Edward Files 10 months ago
Answer
Under review

Hello Dr. Files - 

There is no persistent issue affecting our customers at this time.

The problem that we had experienced several weeks ago was promptly resolved at the time.


I checked and I believe you are being ably assisted by our support with your technical questions.

Best regards,

Gil

The SitePal Team