core.mjs:11752 ERROR TypeError: Cannot read properties of undefined (reading 'vhsshtml5_character_number') at loadFiles (vhost_embed_functions_v4.php?acc=undefined&js=1:457:72) at vhost_embed_functions_v4.php?acc=undefined&js=1:1190:11 at timer (zone.js:2367:41) at _ZoneDelegate.invokeTask (zone.js:402:31) at core.mjs:14371:55 at AsyncStackTaggingZoneSpec.onInvokeTask (core.mjs:14371:36) at _ZoneDelegate.invokeTask (zone.js:401:60) at Object.onInvokeTask (core.mjs:14684:33) at _ZoneDelegate.invokeTask (zone.js:401:60) at Zone.runTask (zone.js:173:47)
It is impossible for me to know whether the embed code in your page is invalid without looking at the page source code. So I'm just raising this as a possibility.
It is also possible that the embed code is perfectly fine, and some other error is causing this.
If the embed code in your page is invalid then please copy a fresh version of the embed code from your SitePal account and replace in your page.
If that's not the case - then please share with me a link to your page so I can see the problem and we will investigate asap.
Ideas
Hello Alexandre!
We are not currently aware of any general issue. SitePal seems to be working fine across the board.
Please share with us a link to any web page where you see a problem & we will look into it asap & advise.
We're standing by.
Regards,
Gil
The SitePal Team
the error is :
the erro is :
core.mjs:11752 ERROR TypeError: Cannot read properties of undefined (reading 'vhsshtml5_character_number')
at loadFiles (vhost_embed_functions_v4.php?acc=undefined&js=1:457:72)
at vhost_embed_functions_v4.php?acc=undefined&js=1:1190:11
at timer (zone.js:2367:41)
at _ZoneDelegate.invokeTask (zone.js:402:31)
at core.mjs:14371:55
at AsyncStackTaggingZoneSpec.onInvokeTask (core.mjs:14371:36)
at _ZoneDelegate.invokeTask (zone.js:401:60)
at Object.onInvokeTask (core.mjs:14684:33)
at _ZoneDelegate.invokeTask (zone.js:401:60)
at Zone.runTask (zone.js:173:47)
We just deployed an update - please check again after clearing your browser cache.
If the problem still happens - pls let me know & pls provide a link to your web page where the problem can be seen.
LMK - thanks,
Gil
it was working 3 days ago but now it is like that. my domain is homologacao.gepbusiness.com
Alexandre -
I visited your web page but hit a login wall.
Can you please provide credentials & instructions to allow us to review the problem?
Hello Alexandre -
Looking at the console output you provided - I see that 'acc' parameter appears to be undefined.
Please check your web page source code.
It is impossible for me to know whether the embed code in your page is invalid without looking at the page source code. So I'm just raising this as a possibility.
It is also possible that the embed code is perfectly fine, and some other error is causing this.
If the embed code in your page is invalid then please copy a fresh version of the embed code from your SitePal account and replace in your page.
If that's not the case - then please share with me a link to your page so I can see the problem and we will investigate asap.
Best,
Gil