0
Not a bug

Both TTS and VocalWare stopped working

Emanuele Sgarra 2 weeks ago updated by Gil Sideman 2 weeks ago 3

In the case of TTS it just doesn't let me see the avatar, making it impossible for me to let the voice pronounce what I wrote. In the second case, it loads and loads until it says: "500 Origin Error"

Answer

+1
Answer

Hello!

While I was waiting for your reply at my question I tried to clear the cache. By doing so, the issue has been fixed! Thank you

Under review

Hello Emanuele!

We're not seeing a problem at this time - and our logs are not showing any disruption of service that coincides with your post.

We have automated unit tests running continuously logging the uptime of every aspect of our service (including TTS of course). 

I'm not at all disputing that you experienced a problem - but the problem you saw may have been specific to your location.
Possibly an ISP network or peering failure impacting access to the AWS cloud where our services are hosted (it happens...)

Another possibility is that a specific voice is failing that we are not aware of (our unit tests do not test every voice).

Are you still experiencing an issue? 

Checkout our voices here - https://ttsdemo.com/

and here - Cloud-Based Text to Speech API

Let me know what language and voice and we will check it out asap.

Regards,

Gil 

The SitePal Team

+1
Answer

Hello!

While I was waiting for your reply at my question I tried to clear the cache. By doing so, the issue has been fixed! Thank you