Avatar doesn't appear on Window 7.
Winstone Choi 9 years ago • updated by Gil 9 years ago • 1
When I play the TTS on Window 7 OS, in some occasion, the Avatar doesn't appear on the screen, but the TTS works though. How can I solve this matter? Please kindly answer~
Customer support service by UserEcho
We test our programs on Windows 7 all the time. This issue could be a problem with your browser configuration, or some conflict within your web page.
Please post a link to your web page (where your SitePal is embedded), to allow us to review and advise.
At the same time - suggest clearing browser cache & cookies and then trying again. See if the problem recurs.
Try loading one of our examples (in the SitePal support section) and see if ithe problem happens then.