Answered

Avatar doesn't appear on Window 7.

11 years ago • updated by 11 years ago • 1

When I play the TTS on Window 7 OS, in some occasion, the Avatar doesn't appear on the screen, but the TTS works though. How can I solve this matter? Please kindly answer~

Vote

Replies 1
Oldest first
- Newest first
- Oldest first

11 years ago

Hello Winstone -

We test our programs on Windows 7 all the time. This issue could be a problem with your browser configuration, or some conflict within your web page.

Please post a link to your web page (where your SitePal is embedded), to allow us to review and advise.

At the same time - suggest clearing browser cache & cookies and then trying again. See if the problem recurs.
Try loading one of our examples (in the SitePal support section) and see if ithe problem happens then.
Best,
Gil

Reply
- Is it?
- Inappropriate
- Spam
- Duplicate
|

Customer support service by UserEcho