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Not a bug

Avatar is taking too much time to load

Parvez 4 months ago • updated by Gil Sideman 1 month ago 3

I am using avatar in my reactjs app. I have added script in my index.html page. Still some times avatar is loading very late. I have good internet connection.

Answer

Answer

ps. 

We've tried to recreate this problem, from the US, Europe and India - and we do not see any unusual or unexpected loading times for our own test pages.

For the page noted below - 

   US page load time in total is between 2 and 3 seconds.

   India page load time in total is between 5 and 6 seconds.

This is normal.

Your time may vary depending on the specifics of your internet connection.

Please follow up with more information so that we may further advise.

Regards,

Gil

Under review

Hello Parvez, 

We could use some more information from you to help us clarify the problem.

When the loading is slow - how long does it take?

Where are you located? 

Please load this page - 

http://www.oddcast.com/support1/sayAudio.html

with the dev tools open & 'network' tab selected & 'disable cache' selected - and send me a screenshot similar to the attached - displaying the timing of the loading of various page components. This would be helpful to understand the nature of the problem.

2019-03-12 11_50_32-Oddcast Support - sayAu....png

Answer

ps. 

We've tried to recreate this problem, from the US, Europe and India - and we do not see any unusual or unexpected loading times for our own test pages.

For the page noted below - 

   US page load time in total is between 2 and 3 seconds.

   India page load time in total is between 5 and 6 seconds.

This is normal.

Your time may vary depending on the specifics of your internet connection.

Please follow up with more information so that we may further advise.

Regards,

Gil