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Under review

Avatar is taking too much time to load

Parvez 2 weeks ago • updated by Gil Sideman 2 weeks ago 2

I am using avatar in my reactjs app. I have added script in my index.html page. Still some times avatar is loading very late. I have good internet connection.

Under review

Hello Parvez, 

We could use some more information from you to help us clarify the problem.

When the loading is slow - how long does it take?

Where are you located? 

Please load this page - 

http://www.oddcast.com/support1/sayAudio.html

with the dev tools open & 'network' tab selected & 'disable cache' selected - and send me a screenshot similar to the attached - displaying the timing of the loading of various page components. This would be helpful to understand the nature of the problem.

2019-03-12 11_50_32-Oddcast Support - sayAu....png

ps. 

We've tried to recreate this problem, from the US, Europe and India - and we do not see any unusual or unexpected loading times for our own test pages.

For the page noted below - 

   US page load time in total is between 2 and 3 seconds.

   India page load time in total is between 5 and 6 seconds.

This is normal.

Your time may vary depending on the specifics of your internet connection.

Please follow up with more information so that we may further advise.

Regards,

Gil