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Answered

VIdeo bit rate

Illia Horenko 2 weeks ago in SitePal Gold updated 2 weeks ago 20

I have generated the video.

This bit frame is 24 fps.  I want to show this on television.

So I need 60 fps video. This is the reason why I am using this SitePal.com account.

Please help me.

 I am waiting for your reply.

Under review

Illia - 

The standard generated video is 24fps.

We may be able to implement a custom solution for you. Please send a note to sales@sitepal.com - and we will look into it and advise further.

Regards

Gil

I sent the mail. I am waiting for your message.

We have not received.

Please resend to sales@sitepal.com

Thanx

I have just resent.

Warm Regards

Hello, I have just receive the mail from SitePal Short.

"That is not possible".

Sorry,but  is this your answer ?

You and I are in direct contact and I'm checking what can be done.  I hope to be able to advise further later today.
Our support team cannot assist with a feature that is unavailable.  I may be able to. 

Let's continue our discussion via email.

Best,

Gil

Thank you very much for your answer. :)

I will wait for your reply here.

Warmest Regards.

Hi, Mr.Gil

How are  you today ?

I am waiting for your reply.

Hello Mr. Ilia!  

I responded via email please check

Best,

Gil

Hello, Sorry but there is not message.

https://prnt.sc/vlqko7

There is only this message.

I will appreciate it if you send me again.

I re-sent the email. Please check your inbox.

https://prnt.sc/vlqko7

I have just received this message.

It is same.

I think there is a error in your side.

Sorry,but would you send me again ?

I sent you an email with more information - please check your email.

iliaweb4@gmail.com.

This is my mail.(gamil)

Sorry , but is this mail right ?

I have found .

Thank you for your email and efforts. I will wait for you again. Thanks again.

And if you send the message , I will appreciate it if you let me know via this community.

Because your message was not in inbox.

Warm Regards

Hi, how was your weekend ?

I have been waiting for your reply.

I hope we can discuss today.

Warm Regards.