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Under review

Unable to login after changing email

Ben Ng 1 month ago in SitePal Gold updated by Gil Sideman 1 month ago 1

Hi,

I have changed the email address of my account. When I tried to login with my new email, it said I have no account or access to any Oddcast product. I have sent email to support for two days, but there is no reply. Please help.


Ben

Under review

Hi Ben - 

It does happen that email gets stuck in spam or otherwise missed. Sorry about that - we will investigate what happened.

If you are willing to post both emails here - I'll take a look immediately & then redact the emails from your post.

Best,

Gil

The SitePal Team