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+1
Answered
Avatars are reloading constantly
How can I resolve this issue,
*** Security Sandbox Violation ***
SecurityDomain 'http://vhss-d.oddcast.com/vhss_v3.swf...' tried to access incompatible context 'http://vhss-a.oddcast.com/ccs2/vhss/l...'
and by the way I have two avatars on screen and one is constantly reloading.
*** Security Sandbox Violation ***
SecurityDomain 'http://vhss-d.oddcast.com/vhss_v3.swf...' tried to access incompatible context 'http://vhss-a.oddcast.com/ccs2/vhss/l...'
and by the way I have two avatars on screen and one is constantly reloading.
+1
Answered
How can I make Site Pal work on a mobile phone or a tablet pc?
Our homepage uses your TTS product for English education. I am quite satisfied with your TTS product and service. Regarding the refund matter, I made sure that the refund was done and in my bank account. Thaks for your help, Gil!
When I load our homepage on a mobile phone and try to make your TTS work on it, your avatars appear but, TTS sound is not played.
How can I make TTS sound played on a mobile phone?
Kindly answer to this question.
Looking forward to hearing from your soon.
When I load our homepage on a mobile phone and try to make your TTS work on it, your avatars appear but, TTS sound is not played.
How can I make TTS sound played on a mobile phone?
Kindly answer to this question.
Looking forward to hearing from your soon.
Answer
Eva
13 years ago
Within the Editor, select the desired Model from the "Models" Panel. Use the arrows to scroll through the list of available models. There are 2 tabs, one for 2D and one for 3D models.
Next, click Accessories and customize the Model you've selected. Different models offer different levels of customization, such as hair, glasses, outfit, hats, jewelry, facial hair, and more. Not all options are available for all models.
Follow the remaining steps and viola! You've just created a SitePal character!
Next, click Accessories and customize the Model you've selected. Different models offer different levels of customization, such as hair, glasses, outfit, hats, jewelry, facial hair, and more. Not all options are available for all models.
Follow the remaining steps and viola! You've just created a SitePal character!
+1
Fixed
Trying to get sitepla to call back regarding purchasing 3-minutes of avatar for media literacy documentary
Hi, this is for any sitepal employee, I have been leaving messages at sitepal for a few months now regarding the use of an avatar in a media literacy documentary, but cannot get anyone to call me back about logistics and cost. Any way that you can pass on the request to a salesperson at the company?
Answer
Gil
12 years ago
Shannon -
Yes - please send a note to sales@sitepal.com and we should get back to you right away. I'm very surprised we to hear we have not been responsive and I'd like to look into it. How did you leave us messages?
Regards,
Gil
SitePal Team
Yes - please send a note to sales@sitepal.com and we should get back to you right away. I'm very surprised we to hear we have not been responsive and I'd like to look into it. How did you leave us messages?
Regards,
Gil
SitePal Team
+1
Completed
Introducing: Higher Quality Audio!
Good news for SitePal customers who use TTS (test-to-speech)! We have just upgraded the quality of SitePal’s TTS audio output! Your SitePal TTS audio files now will play at 48 kbps, up from 16 kbps. That's right, we have tripled the audio rate! This upgrade will result in higher quality audio sound without affecting the loading time.
All of your saved TTS audio files will automatically be upgraded as well!
To try SitePal's Demo, click here: http://www.sitepal.com/howitworks/
All of your saved TTS audio files will automatically be upgraded as well!
To try SitePal's Demo, click here: http://www.sitepal.com/howitworks/
+1
Answered
How know when mp4 is ready ?
Hi Gil,
some time ago you have stated that, for mobile, Oddcast automatically convert flash video
into mp4.
This take some time. I have seen that the time taken varies from 1 to 5 minutes.
My question is: there is a mode to know when specified mp4 video is ready ? With some api or query...
If is possible I wonder the Oddcast server (a request every 2-3 seconds) until I get the "ready mp4", then I unlock the app on the mobile to proceed to view the videos.
This is possible ?
Thanks
Gianfranco
some time ago you have stated that, for mobile, Oddcast automatically convert flash video
into mp4.
This take some time. I have seen that the time taken varies from 1 to 5 minutes.
My question is: there is a mode to know when specified mp4 video is ready ? With some api or query...
If is possible I wonder the Oddcast server (a request every 2-3 seconds) until I get the "ready mp4", then I unlock the app on the mobile to proceed to view the videos.
This is possible ?
Thanks
Gianfranco
Answer
Gil
12 years ago
Gianfranco -
We will be adding this functionality - not via polling, but through a callback.
By setting a callback URL in your account - you would be able to receive notification each time video generation is complete, for any of your account's Scenes.
This update will likely require about 2 weeks before it is deployed.
let me know if this makes sense to you
Gil
We will be adding this functionality - not via polling, but through a callback.
By setting a callback URL in your account - you would be able to receive notification each time video generation is complete, for any of your account's Scenes.
This update will likely require about 2 weeks before it is deployed.
let me know if this makes sense to you
Gil
+1
Completed
Introducing: Five (5) New Voices!
SitePal has partnered with the industry’s top TTS (text-to-speech) voice companies to provide you with the latest and greatest TTS voices.
This month, we are excited to be introducing Five (5) new TTS voices:
1. Bridget (UK English female)
2. Laila (Arabic Female)
3. Violeta (Spanish female)
4. Hui (Chinese female)
5. Liang (Chinese male)
SitePal now includes over 25 languages and over 150 TTS voices!
To try out the SitePal's voices, you can try the Demo
This month, we are excited to be introducing Five (5) new TTS voices:
1. Bridget (UK English female)
2. Laila (Arabic Female)
3. Violeta (Spanish female)
4. Hui (Chinese female)
5. Liang (Chinese male)
SitePal now includes over 25 languages and over 150 TTS voices!
To try out the SitePal's voices, you can try the Demo
+1
Fixed
SitePals won't talk for me
Whenever I load a page with one of SitePals, it doesn't talk. No sound, no lips moving on the screen. The head just follows my mouse around with its eyes. When my associates load the same page, it talks and the mouth moves.
Answer
Gil
12 years ago
Nathan -
First thing that comes to mind is 'playback limit' - did you by chance limit your playback to once per session / day?
Perhaps your colleagues are seeing the Scene for the first time - and thus are not affected by the limit.
If this is not the case please post a link to the page - I'll take a closer look.
Regards
Gil
SitePal Team
First thing that comes to mind is 'playback limit' - did you by chance limit your playback to once per session / day?
Perhaps your colleagues are seeing the Scene for the first time - and thus are not affected by the limit.
If this is not the case please post a link to the page - I'll take a closer look.
Regards
Gil
SitePal Team
+1
Answered
Is Flash 10 Required?
We have just launched an update to our site which now includes SitePal characters. Some IE7 users with Flash 8 installed are reporting that the SitePal movie is forcing them to install Flash 10. Is there any way to change this behavior?
Answer
Eva
13 years ago
The SitePal system requires that all users upgrade to flash 9.0 r115 or higher. For those who have an older version of Flash (less than 1% of visitors), SitePal displays a discrete "upgrade your flash" message & link in the space allocated for the character. This should in no way change or disrupt the appearance of a page.
At SitePal we have consciously stayed “behind” the curve, requiring a new version of Flash only AFTER it is entirely embraced by the market. For Flash player adoption stats and to learn more about version penetration, click here .
At SitePal we have consciously stayed “behind” the curve, requiring a new version of Flash only AFTER it is entirely embraced by the market. For Flash player adoption stats and to learn more about version penetration, click here .
+1
Answered
iPad 2 Safari Avatar Size Problem
As subject. Using the iPad 2, the size of the static avatar is too large, principally in terms of width. The scene plays correctly using the video player. The problem is just the size of the static avatar. I'm using fully updated IOS 5.
Any solution please?
Any solution please?
Customer support service by UserEcho
