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+1
Answered
Overlaid avatar that says something different each time its loaded
My goal is to pockmark my site with a little '?' button that when clicked opens up my avatar in her overlaid format - but I'd like her to be able to say a different audio for each button. I've tried it using the sayAudio command, but since I'm not a programmer, I'm certain my syntax is off or something when I'm trying to call both the overlay and the sayAudio command simultaneously. If anybody knows how to accomplish this, I'd appreciate the help.
+1
Answered
Same character, different audios, same website?
How do you configure the same character to do one audio on the first page of a website, then a different audio on another page of the same website.
Answer
Gil
12 years ago
Nancy -
The simplest way would be to use two different Scenes.
In one Scene, have your character speak the first audio, while in the other Scene it would speak the second audio.
Embed Scene #1 in the first page and Scene #2 in the second page. Walla!
Hope this helps,
Gil
SitePal Team
The simplest way would be to use two different Scenes.
In one Scene, have your character speak the first audio, while in the other Scene it would speak the second audio.
Embed Scene #1 in the first page and Scene #2 in the second page. Walla!
Hope this helps,
Gil
SitePal Team
+1
Fixed
Facebook Message Playback Issue
Hi,
I published a scene to a Facebook message and when the recipient tried opening the link, it says "Sorry, this video cannot be played. Cannot play video." So, I tried on my phone and receive the same message.
Any ideas??
I published a scene to a Facebook message and when the recipient tried opening the link, it says "Sorry, this video cannot be played. Cannot play video." So, I tried on my phone and receive the same message.
Any ideas??
+1
Answered
What "Length" can my audios be, is there a max time?
How "long" (in terms of seconds or minutes) can my audios be? I'm planning on doing newscasts and would need up to 5 minutes each.
+1
Fixed
Embedded on a domain that is not enabled in your account
"The scene is embedded on a domain that is not enabled in your account", i have added the domain correctly, like www.xxxxxx.com. Still it shows the error. Is the domain should get approved from sitepal fellas?
Answer
Gil
12 years ago
If you have setup the domain as a "licensed domain" under your "Account Info" page - then you should be all set.
From your description it sounds like you did what you should have done.
Can you post a link to the page where we can view the problem?
We will look into it and advise further.
Regards
Gil
SitePal Team
From your description it sounds like you did what you should have done.
Can you post a link to the page where we can view the problem?
We will look into it and advise further.
Regards
Gil
SitePal Team
+1
Fixed
PowerPoint to SharePoint functionality is broken.
I have embedded the talking avatar into a Power Point (2010) and saved this as a PPSX and PPTX (works flawlessly). Next I upload this to our internal company SharePoint, and the avatar becomes a black box and the fucntionality does not work. Is their a work around for this? The avatar was built in flash.
Answer
Gil
12 years ago
Paul -
We appreciate your interest and totally understand the value of having this capability. We are looking at adding offline playback in PowerPoint in the future.
For the moment - if you must use the PowerPoint presentation offline - I can suggest a workaround -
capture each SitePal scene as a video, save it locally (mp4 format would probably be best), and import it to Powerpoint.
This will not require Internet connection for playback.
To capture & generate the videos, you could use any number of available utilities. We also have a built in "Video Export" tool in SitePal which generates a video of a Scene.
If you send a note to support@oddcast.com - and identify your account, we will add the video export feature to your account at no extra cost.
Hope this helps,
Gil
SitePal Team
We appreciate your interest and totally understand the value of having this capability. We are looking at adding offline playback in PowerPoint in the future.
For the moment - if you must use the PowerPoint presentation offline - I can suggest a workaround -
capture each SitePal scene as a video, save it locally (mp4 format would probably be best), and import it to Powerpoint.
This will not require Internet connection for playback.
To capture & generate the videos, you could use any number of available utilities. We also have a built in "Video Export" tool in SitePal which generates a video of a Scene.
If you send a note to support@oddcast.com - and identify your account, we will add the video export feature to your account at no extra cost.
Hope this helps,
Gil
SitePal Team
+1
Fixed
The scene is embedded on a domain that is not enabled in your account.
Hi,
i've added my domian to Licensed Domains into my account but when i call the page http://vieira.staging.excentric.pt/ts... its showing me the error message.
Those it need to get some validation from sitepal ?
regards
i've added my domian to Licensed Domains into my account but when i call the page http://vieira.staging.excentric.pt/ts... its showing me the error message.
Those it need to get some validation from sitepal ?
regards
Answer
Gil
11 years ago
Dear Tiago -
I believe the problem is that you copied our example to your page, but did not replace our embed code with yours.
Consequently - your page is loading the example from our API Demo account.
If you configured the domain in your own account, then as soon as you swap in your own embed code it should start working.
Hope this helps!
Gil
SitePal Team
I believe the problem is that you copied our example to your page, but did not replace our embed code with yours.
Consequently - your page is loading the example from our API Demo account.
If you configured the domain in your own account, then as soon as you swap in your own embed code it should start working.
Hope this helps!
Gil
SitePal Team
+1
Answered
Blurry Backgrounds
Hey guys. I notice that all background images are rendered blurry on my scenes. My scenes are 600x450, and any background image I upload, no matter the resolution, are rendered blurry. I also notice that all SitePal provided backgrounds are blurry too (i. e. http://www.xmarter.com/tibco-videos/t.... Is there a way to make the background sharper? Thanks.
Answer
Gil
13 years ago
Hi Jazon,
SitePal transcodes your uploaded background to an internal format & size to optimize bandwidth use on playback.
We have recently looked at tweaking this mechanism to improve the visual quality when the scene is displayed larger. An update will be implemented in the coming weeks.
Regards
Gil
SitePal transcodes your uploaded background to an internal format & size to optimize bandwidth use on playback.
We have recently looked at tweaking this mechanism to improve the visual quality when the scene is displayed larger. An update will be implemented in the coming weeks.
Regards
Gil
+1
Answered
Sitepal preview with local HTML files
How can I use the 'embed in web page' option with a local file (ie one where the html resides on a local drive - not yet published to the web). I can't seem to get the preview to work? Any options?
Keith
Keith
Answer
Daniel Doak
13 years ago
It sounds like your computer may be blocking the streaming content. I know that flashplayer sets this as a default to protect users from malicious attacks. If you go to http://www.macromedia.com/support/doc... and you should be able to lower security and make these interactions viewable.
Customer support service by UserEcho
