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Completed

Cómo puedo descargar un avatar creado en Voki para uno offline

Jonathan 8 years ago updated by Gil Sideman 3 years ago 4
Answer
Gil Sideman 3 years ago

En primer lugar - estás en el foro equivocado. Este es el foro de SitePal.

En segundo lugar - caracteres Voki no se pueden utilizar fuera de línea, ni pueden ser utilizados para cualquier uso del negocio.
Caracteres de SitePal se pueden exportar para su uso sin conexión, esto requiere una actualización de "Avatar Studio" - por favor envíe una nota a sales@sitepal.com para más información.
Saludos,

Gil
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Under review

WLT reduce height of full body avatar

tony jackson 9 years ago in SitePal Gold updated by Gil Sideman 8 years ago 3

We are using full body avatar in a couple of places on our site and in one place we'd like it to be quite small, circa 220px high. This works fine in Flash mode but fails in HTML5 mode. The body part fails to display and all you can see is the moving mouth. See result here:

This one doesn't work

http://www.truckingvirtualjobfair.com/exhall_speaker_small.html

This one works

http://www.truckingvirtualjobfair.com/exhall_speaker.html

Both pages are exactly the same except for the dimensions.


I've tried to see if there's a way to force it smaller. The only thing I've found is quirky. The HTML version is drawn on a canvas with width and height dimensions. However, if you add CSS style of height:220px, (using inspector) then it works properly, it scales down. The problem is that the canvas is generated on the fly using the JS code within an iframe and I can't work out how I can apply the style permanently.

This would be a hack because I'd then have to call different dimensions specifically for non-flash and then scale it down using this CSS hack. Not ideal.

Is there any way that you can get a better way of scaling the HTML5 version below 331px ?

Thanks


Tony

-1
Not a bug

Avatar is taking too much time to load

Parvez 5 years ago updated by Gil Sideman 5 years ago 3

I am using avatar in my reactjs app. I have added script in my index.html page. Still some times avatar is loading very late. I have good internet connection.

Answer
Gil Sideman 5 years ago

ps. 

We've tried to recreate this problem, from the US, Europe and India - and we do not see any unusual or unexpected loading times for our own test pages.

For the page noted below - 

   US page load time in total is between 2 and 3 seconds.

   India page load time in total is between 5 and 6 seconds.

This is normal.

Your time may vary depending on the specifics of your internet connection.

Please follow up with more information so that we may further advise.

Regards,

Gil

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Refund

Beatriz 5 years ago in SitePal Gold updated by Kumar Gaurav 5 years ago 1

Hello, I was charged before the 15-day free trial. I'd like to know how to ask for a cancellation of the purchase or refund

-1
Under review

my email dircted me here to activate my account?

joseph gormanly 7 years ago in SitePal Silver updated by Gil Sideman 7 years ago 12

hi thank you i got the email and directed here to activate my account? strange am lost lol

-1
Under review

Portuguese/Russian issue

Kaz Noble 7 years ago updated by Gil Sideman 7 years ago 10

hi hope one of you can help me. I am having an issue with Portuguese and Russian translation via oddcast as it does not work. I have checked the console inspect see below. Any idea what is grabError.php mean? -


-- Polish (working ok)
POST XHR http://resources.emasuk.com/requestHandler.aspx [HTTP/1.1 200 OK 77ms]
GET http://cache-a.oddcast.com/crossdomain.xml [HTTP/1.1 200 OK 0ms]
GET http://cache-a.oddcast.com/c_fs/18717b387698771bcb4639f8ee07eb8f.mp3 [HTTP/1.1 200 OK 44ms]
GET http://data.oddcast.com/event.php [HTTP/1.1 200 OK 180ms]
GET http://data.oddcast.com/event.php [HTTP/1.1 200 OK 184ms]

-- Portuguese (not working)
POST XHR http://resources.emasuk.com/requestHandler.aspx [HTTP/1.1 200 OK 90ms]
GET http://cache-a.oddcast.com/c_fs/ce76f2125771017546a5625ca66cf044.mp3 [HTTP/1.1 404 Not Found 10858ms]
GET http://data.oddcast.com/event.php [HTTP/1.1 200 OK 203ms]
GET http://track.oddcast.com/grabError.php [HTTP/1.1 200 OK 308ms]

-1

SitePal TTS Audio on Monetized or Commercial Online VIdeo

John Knotts 8 years ago 0

Can the SitePal TTS Audio be used on a monetized or purchased video online.

-1
Under review

my bots cannot allow any input ...help urgent

hjchen 8 years ago in SitePal Gold updated by Gil Sideman 8 years ago 2

I am subscribing your gold account. But a few days ago my chatbots cannot allow users to input any text. The input box disappear.... can you help as soon as possible. I did not get any reply so far. thanks a lot


Howard Chen
-1
Under review

The full-body avatar does not work on mobile !

François 8 years ago updated by Gil Sideman 7 years ago 9

Hello,


Big disappointment: the text-to-speech (avatar full-body) that was working on Android does not work at all or version fv = 0 or version f v = 9 while it worked well in the last few weeks (fv=9). The avatar is animated but there is no sound.

under IOS, it never worked.


With a PC, under Chrome and Opera, the avatar will read the last saytext () and ignores previous saytext () .


I spent a significant amount of time in tests but today I ask myself to look for another supplier.

If Sitepal could at least re-run the Android avatar as before!


It's a disaster !


François SCHAAL

Very disappointed with Sitepal

************************

Bonjour,


Grosse déception : le text-to-speech qui fonctionnait sous Android ne fonctionne plus du tout ni en version fv=0 ni en version fv=9 alors que cela fonctionnait bien il y a quelques semaines. L'avatar s'anime mais il n'y aucun son.

Sous iOS, cela n'a jamais fonctionné.


Sur PC, sous Chrome et Opera, l'avatar va lire le dernier saytext() et ignore les saytext() précédents.


J'ai passé un nombre d'important d'heures en tests mais aujourd'hui je me pose la question de rechercher un autre fournisseur.

Si Sitepal pouvait au-moins refaire fonctionner l'avatar sous Android comme avant !


C'est une catastrophe !


SCHAAL François

Très déçu par Sitepal

-1
Under review

facebook

Maciej 8 years ago in SitePal Gold updated by Gil Sideman 8 years ago 4

Hi,

Can I remove the sign "vhss-d.oddcast.com" next to the avatar on facebook ?