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I cannot log onto my site due to the program hangs up on "processing audio".

11 years ago in SitePal Silver • updated by 11 years ago • 1

I cant make changes due to "processing audio". It stays on until it times out. It looks like I am missing something. I would try to download the program again but I am not sure if it will wipe out my historical data.

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11 years ago

Richard -
First off please try to log out of your account & clear your browser's cache
see - http://www.wikihow.com/Clear-Your-Bro...
and then try again.

Clearing the cache may help. If you still experience the problem - please send a note to support@sitepal.com and provide your username (email) and we will look into right away.
Regards
Gil
SitePal Team

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