I cannot log onto my site due to the program hangs up on "processing audio".

Richard Schauer 11 years ago in SitePal Silver updated by Gil 11 years ago 1
I cant make changes due to "processing audio". It stays on until it times out. It looks like I am missing something. I would try to download the program again but I am not sure if it will wipe out my historical data.
Richard -
First off please try to log out of your account & clear your browser's cache
see - http://www.wikihow.com/Clear-Your-Bro...
and then try again.

Clearing the cache may help. If you still experience the problem - please send a note to support@sitepal.com and provide your username (email) and we will look into right away.
SitePal Team