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unable to add own character,even if flash player is install

mohit sanghavi 5 years ago in SitePal Platinum • updated by Gil Sideman 5 years ago • 9

Answer

Answer
Gil Sideman 5 years ago

I see - you are looking to create your own character from a photo (our "photoface 3D" feature).

That's the only editor feature still requiring Flash, it will be replaced by an updated non-Flash implementation in the coming weeks.


For now - please write to support & ask for guidance how to launch the Flash editor.

There as simple steps you need to take - we will help you out.


Best,

Gil

Under review
Gil Sideman 5 years ago

Hi Mohit - 

Flash is not needed for SitePal editing or playback.


Please post a link to your page - where your SitePal character is embedded - and the problem can be seen.

We will review and advise. 


Or, if you prefer, send us the link in an email to support@sitepal.com, and we will help you out asap.

Best regards,

Gil

mohit sanghavi 5 years ago

mohit sanghavi 5 years ago

the flash editor also does not support

Answer
Gil Sideman 5 years ago

I see - you are looking to create your own character from a photo (our "photoface 3D" feature).

That's the only editor feature still requiring Flash, it will be replaced by an updated non-Flash implementation in the coming weeks.


For now - please write to support & ask for guidance how to launch the Flash editor.

There as simple steps you need to take - we will help you out.


Best,

Gil

mohit sanghavi 5 years ago

would it be possible to add the image in 3d shared by me 

Gil Sideman 5 years ago

Hi Mohit - 

Please send the image to support@sitepal.com - and ask that it be forwarded to me.

We'll take a look see how we can help.

Regards,

Gil

mohit sanghavi 5 years ago

to u

mohit sanghavi 5 years ago

can you help me with steps

Completed
Gil Sideman 5 years ago

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