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Under review

how to tag the eyes in own avatar

mohit.sanghavi 5 months ago in SitePal Gold updated by Gil Sideman 5 months ago 10

eyes are not able to tag properly

Under review


Hi Mohit - 

Please explain what you are trying to do - what do you mean by 'tag' the eyes?

Thanx

while creating own 3d avatar ,the blink is not working properly,movement of the eyes

Can you post a link to your page where the problem can be seen?

And can you also provide the original image you used?

You may prefer to send the information to our support. 

Regards,

Gil

Hi Mohit - 

The process is finetuned to human facial dimensions - so the extra large eyes in your design are most likely the reason for the problem.

But perhaps we can help.

The image you posted is low-resolution. Please provide a high res version, and include the top of the head (which is missing from this image) - and I will ask our production team to see what we can do with it. 

Best,

Gil

say me the minimum resolution that is needed

There is no minimum, but a higher resolution may help provide better results.

I think problems are more noticeable when the dimensions are under 1200 pixels.

Hope this helps

i tried 3000px but still the same issue @gill

That's not surprising given my previous explanation.

If you could send us us that image - we will see what we can do to help.

please send to support@sitepal.com

Regards

Gil