0
Under review

Whats wrong with your site??!

Virgogrl09 2 days ago in SitePal Studio updated by Gil Sideman 1 day ago 1

I am constantly getting buffering and not getting to use my account. It wouldnt even let me into the billing section to do anything. This is very inconvienent. Sometimes when I sign in, it is even telling me "something went wrong" over and over again before allowing me to sign on.


I've tried signing on from multiple different devices over past days and have the same issue.


I have been experiencing this everyday since Ive been on trial and have to wait hours to get back in- this is a big NO NO and needs to be fixed! Please fix this. I want to use your services but Im starting to lose trust in your company. Something is wrong with your website and it needs to be updated/fixed ASAP. You also have my credit card information in your website and I cant even get in to remove it. FIX THIS ASAP.

Under review

Hello!

Yes we're seeing the problem & working on it. 

This may take a couple of days to resolve - in the mean time, 

I can suggest a workaround - 

The older (deprecated) version of the SitePal UI appears to be unaffected - and can be accessed here - 

https://vhss.oddcast.com/admin

Apologies for the inconvenience

Regards

Gil 

The SitePal Team