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Maximum number of Audios reached.
I have received a message "you have reached the maximum number of audios for your account, please delete one to add one ". I am on a silver package. I cannot see where there is a restriction on the number of audios allowed, I am well within my audio streams allowance. thanks.
Answer
John -
There are technical (not license) limits set in place to safeguard performance. There is some flexibility within these limits - and our policy is to extend them to those who need more.
Please send a note to support@sitepal.com and we will increase the allotment for your account.
Sorry about any inconvenience and thanks for understanding,
Gil
SitePal Team
There are technical (not license) limits set in place to safeguard performance. There is some flexibility within these limits - and our policy is to extend them to those who need more.
Please send a note to support@sitepal.com and we will increase the allotment for your account.
Sorry about any inconvenience and thanks for understanding,
Gil
SitePal Team
Hi John,
You are absolutely right - there is no restriction on the number of audios you can create with your package. At the sane time, the system requires a numerical limit.
The number of audios you create is not related to your stream usage.
Please send a note to support@sitepal.com with your account info, and we'll be happy to increase the limit and allow you to create as many audios as you need.
Jesse
The SitePal Team
You are absolutely right - there is no restriction on the number of audios you can create with your package. At the sane time, the system requires a numerical limit.
The number of audios you create is not related to your stream usage.
Please send a note to support@sitepal.com with your account info, and we'll be happy to increase the limit and allow you to create as many audios as you need.
Jesse
The SitePal Team
Customer support service by UserEcho
