+1
Fixed

When I logged in at my AIMC account, im taken into the user guest page.

Jed Diaz 9 years ago in SitePal Gold updated by Gil 9 years ago 4
How can I access my own AIMC page? it asks for a username and password and I use my sitepal user name and passwordm, it logs to a guest account. please help.
artificial intelligence aimc

Answer

BTW, I already have the gold membership account..
Hi Jed -
When you first access AIMC - you need to do so from within your SitePal account - by clicking on AIMC from the main menu. (and not directly going to the AIMC).
AIMC will then recognize you as a Gold SitePal account, and will create your AIMC account for you. You should see a notice - "creating your account" - and then you will be given access.

Please try it - if you still see the demo account please send a note to support@sitepal.com with your account details - and we will look into it right away.

Hope this helps,
Gil
SitePal Team
Hi Gil,

I think I did not fully explain my situation with AIMC. Before I tried to access AIMC I was already logged into my SitePal Gold Account at: http://sitepal.com/

Once I was logged into sitepal I was directed to this page: https://vhss.oddcast.com/admin/homepa...

I then clicked on the AIMC link in the menu bar at the top of the page and I was directed to this login page: https://ai.oddcast.com/login.php

I then filled in the user email and password and I was directed to this email: https://ai.oddcast.com/index.php

Upon arrival at this page I noticed that I was logged in as a "Guest" and I was given the message

"Welcome to the AI Management Center.
You are logged in as a Guest to our Demo account to allow you to review the AIMC.
You do not have permissions to make changes.
To gain access access a fully functioning AIMC environment,
you need to upgrade your account."

This is my Gold member email account
f.lewis@firstearthalliance.org

Pls help..
Jed -
Understood. We need more information to be able to identify the problem. Our support will contact you. Thanks for your patience.
Regards
Gil
SitePal Team