+1
Fixed
When I logged in at my AIMC account, im taken into the user guest page.
How can I access my own AIMC page? it asks for a username and password and I use my sitepal user name and passwordm, it logs to a guest account. please help.
Answer
Hi Jed -
When you first access AIMC - you need to do so from within your SitePal account - by clicking on AIMC from the main menu. (and not directly going to the AIMC).
AIMC will then recognize you as a Gold SitePal account, and will create your AIMC account for you. You should see a notice - "creating your account" - and then you will be given access.
Please try it - if you still see the demo account please send a note to support@sitepal.com with your account details - and we will look into it right away.
Hope this helps,
Gil
SitePal Team
When you first access AIMC - you need to do so from within your SitePal account - by clicking on AIMC from the main menu. (and not directly going to the AIMC).
AIMC will then recognize you as a Gold SitePal account, and will create your AIMC account for you. You should see a notice - "creating your account" - and then you will be given access.
Please try it - if you still see the demo account please send a note to support@sitepal.com with your account details - and we will look into it right away.
Hope this helps,
Gil
SitePal Team
Hi Gil,
I think I did not fully explain my situation with AIMC. Before I tried to access AIMC I was already logged into my SitePal Gold Account at: http://sitepal.com/
Once I was logged into sitepal I was directed to this page: https://vhss.oddcast.com/admin/homepa...
I then clicked on the AIMC link in the menu bar at the top of the page and I was directed to this login page: https://ai.oddcast.com/login.php
I then filled in the user email and password and I was directed to this email: https://ai.oddcast.com/index.php
Upon arrival at this page I noticed that I was logged in as a "Guest" and I was given the message
"Welcome to the AI Management Center.
You are logged in as a Guest to our Demo account to allow you to review the AIMC.
You do not have permissions to make changes.
To gain access access a fully functioning AIMC environment,
you need to upgrade your account."
This is my Gold member email account
f.lewis@firstearthalliance.org
Pls help..
I think I did not fully explain my situation with AIMC. Before I tried to access AIMC I was already logged into my SitePal Gold Account at: http://sitepal.com/
Once I was logged into sitepal I was directed to this page: https://vhss.oddcast.com/admin/homepa...
I then clicked on the AIMC link in the menu bar at the top of the page and I was directed to this login page: https://ai.oddcast.com/login.php
I then filled in the user email and password and I was directed to this email: https://ai.oddcast.com/index.php
Upon arrival at this page I noticed that I was logged in as a "Guest" and I was given the message
"Welcome to the AI Management Center.
You are logged in as a Guest to our Demo account to allow you to review the AIMC.
You do not have permissions to make changes.
To gain access access a fully functioning AIMC environment,
you need to upgrade your account."
This is my Gold member email account
f.lewis@firstearthalliance.org
Pls help..
Jed -
Understood. We need more information to be able to identify the problem. Our support will contact you. Thanks for your patience.
Regards
Gil
SitePal Team
Understood. We need more information to be able to identify the problem. Our support will contact you. Thanks for your patience.
Regards
Gil
SitePal Team
Customer support service by UserEcho