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Answered

Creating 3d avatar. Session Times Out

Rivqa 7 years ago in SitePal Gold updated 7 years ago 2
I'm having trouble creating a 3d avatar. I keep getting a message that my session is timed out before I can finish. What could cause this?
thanks
3d avatar session timing out
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Dear Rivqa,
Please check the image format - JPEG
File size limit- 8mb
Try to take a screen shot of the error message and post here

Regards,
Sumit
Thanks I will check both size and image format.