+1
Answered

AI not responding

William 8 years ago in SitePal Gold updated by Emiliano De Laurentiis 5 years ago 1
After compiling and publishing live the bot, I created a scene using the AI audio, but nothing happens when I publish. The avatar will greet me, but when I type in a question, nothing. No response. In preview mode, it works fine. But in live mode, does not work.

Whats the problem?

Answer

William -
It is very likely this is due to a "licensed domain" issue.

For your protection (to avoid TTS stream theft) - you need to define a "licensed domain" - which should match the domain under which your page loads.
i.e. www.yourcompany.com

You define the domain under "Account Info".
Hope this helps - let me know if this does not solve the problem.
Regards

Gil
SitePal Team