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Can't Post Video

Brittney McDowell 10 years ago in SitePal Gold updated by Gil 10 years ago 1
I Cant upload my wmv video file... is 400x300.. a little over 2MB.... WATS THE DAMN PROBLEM!?!?!?

Answer

Brittney -
I assume you are trying to upload a background.
Our QA reviewed the uploading wmv video as background, and we could not recreate a problem - worked ok for us.

This seems to indicate the problem may specific to the video you are trying to upload. That does not mean something is wrong with the video - but it may be a variant that for some reason we do not support.

It would be great if you could send us the video to support@sitepal.com, together with your account id - and we will look into it and advise further.

We should be able to get the video uploaded to your account for you.
Regards
Gil
SitePal Team