Can't Post Video
Brittney McDowell 12 years ago in SitePal Gold • updated by Gil 12 years ago • 1
I Cant upload my wmv video file... is 400x300.. a little over 2MB.... WATS THE DAMN PROBLEM!?!?!?
Customer support service by UserEcho
I assume you are trying to upload a background.
Our QA reviewed the uploading wmv video as background, and we could not recreate a problem - worked ok for us.
This seems to indicate the problem may specific to the video you are trying to upload. That does not mean something is wrong with the video - but it may be a variant that for some reason we do not support.
It would be great if you could send us the video to email@example.com, together with your account id - and we will look into it and advise further.
We should be able to get the video uploaded to your account for you.