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+1
Fixed

AIMC Bot not working properly

gianlombard 13 years ago in SitePal Platinum • updated by Gil 13 years ago • 3
I built a scene as well as an avatar bot according to the video directions. The avatar works properly within Sitepal. The problem is; When I publish the scene to my website, the scene comes up properly but when I type questions into the text box the avatar does not respond. Once again, the bot avatar responds to any question I type into the text box withing Sitepal, but not on my website. I would appreciate any response. I have sent this question into the Sitepal help desk and have not received any reply as of yet.

Thank you,

Anthony
bot platinum aimc
Gil 13 years ago
Please verify that you have a licensed domain defined for your site's domain.
You setup your licensed domains from your "Account" page.
If that does not help - please post a link to your page where the problem is evident - and I will take a look & advise.

Gil
SitePal Team
gianlombard 13 years ago
I did not realize that I had to setup a domain. Thank you for advising me. Everything is working well now!

Thanks again
Anthony
+1
Gil 13 years ago
Happy to help!
Yes, the domain setup is required for your security when using dynamic TTS - such as the AI implementation. We might need to do a better job of making that clear.
Regards,
Gil

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