Hi, we recently registered on your web app, and we are currently using our 15 days trial our account is platinum with account id of 6672309.
We've been using the avatar and tts for a couple of days and it seems to work fine, but today its seems broken caused by with the following errors.
This errors makes the avatar inconsistent, sometimes it works and then suddenly it wont, I did quick investigation and it appears this errors are the reason for the inconsistency.
"Database error: connect(10.200.131.11, cache, $Password) failed.
MySQL Error: ()
includes/oddlib/class.DB_MYSQL.inc: Session halted"
"Error:  Missing required parameter: Missing CS"
this errors are quite a disappointing as we are about to have our demo today and suddenly this errors. We hope to hear from you asap as to how we could fix this and proceed with our demo.
Customer support service by UserEcho