Beatriz 6 years ago in SitePal Gold updated by Kumar Gaurav 6 years ago 1

Hello, I was charged before the 15-day free trial. I'd like to know how to ask for a cancellation of the purchase or refund

Hello Beatriz,

Apologies for the inconvenience you have faced.

Kindly let me know the Email ID linked to your Sitepal account so that I can check why your account was charged and will cancel or refund you as soon as possible.

Looking forward to hearing from you.

Kumar Gaurav.
Sitepal Support.