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Fixed

This resource is not available

Claudio 6 years ago in SitePal Silver • updated by Gil Sideman 6 years ago • 5

Good morning

I have already reported the problem by email but I have not had an answer.

The script does not work on the site, even the previews. 

I attach a screen

Image 114

Answer

Answer
Gil Sideman 6 years ago

Got it.

Suggest you try clearing your browser cache and cookies - and/or try using a different browser.

See - 

https://www.refreshyourcache.com/en/home/


If that does not work, our support will look into it in detail tomorrow.

Let me know,

Gil

GOOD, I'M SATISFIED
Satisfaction mark
Satisfaction mark by Claudio 6 years ago
Under review
Gil Sideman 6 years ago

Hi Claudio - 

We are not aware of any service disruption at this time.


Could it be that your account license has expired? 

That seems the most likely explanation.

Please look into it - and if needed extend your account.

Let me know,

Gil

The SitePal Team

Claudio 6 years ago

The license is valid. It was activated on February 1, 2019

Answer
Gil Sideman 6 years ago

Got it.

Suggest you try clearing your browser cache and cookies - and/or try using a different browser.

See - 

https://www.refreshyourcache.com/en/home/


If that does not work, our support will look into it in detail tomorrow.

Let me know,

Gil

Claudio 6 years ago

Thanks a lot

all solved ;) 

Fixed
Gil Sideman 6 years ago

Customer support service by UserEcho