how do I controll intonations during the talkink of the character

Hi JR -

I would try two things -
1. Try different voices, and especially try voices from different engines. They behave differently. I would start with Paul and Julie.
2. Using SSML tags can allow you to control the pauses (and other things) in the speech. See API documentation Appendix C - and check out the "Break" tag first.

Hope this helps,
Gil
SitePal Team

Here is a link to SitePal's Client API document, which can be found on SitePal's Support page. Appendix C starts on Page 34.