How long does it to process a refund invoice to work?

Winstone Choi 10 years ago in SitePal Platinum updated 10 years ago 2
The internet banking system for my credit card company still shows that I should pay for thoses mistakenly purchased invoices (538579,538580,538581) which were cancelled on your part. My account information shows that your published refund invoices for them (respectively 538635, 538634, 538633). Because the total amoun is not small, I am worried about if the cancellation for the invoices are on the process. Please let me know if you are properly working on them. Thanks for your kind support in advance!
Winstone -
We issued the refunds on Tuesday (two days ago) - but a refund can take several days to be reflected in your account. I can not tell you how long exactly - as it depends on the bank issuing the credit card and it's practices.
I'm afraid there is nothing we can do to expedite the process.
Hope this helps
Okay, I had better wait for some more days. In case that the refund is not processed, I will contact you later. Thanks much anyway~