Your comments

Hi Gail,

Unfortunately, you can't insert embed code directly into a google slide.

But you can export a sitepal scene as MP4 then upload the scene to YouTube and insert into a google slide.


Exporting to video is an option. This feature can be purchased as an add-on based on how many minutes of video export time you need. If you are interested in finding out more about video export, please email the team at sales@sitepal.com


Sample - Sitepal into a Google Slide:

https://docs.google.com/presentation/d/1OGsNvdxlrIHd_G_DrxzuJh7iYX5sGz6rcar_0giOndU/edit#slide=id.p


Let me know if you have any questions.

Regards,

Sumit

Hi Lenin,

Apologize for the inconvenience.

The charge you noticed was an authorization check. You were not actually charged, but a pending transaction appeared on your card to check if sufficient funds are available. You will see the amount is back into your account within 3-5 business days.
Please see the below invoice.


Regards,

Sumit



Hi,

The mobile environment doesn't support Auto Play / Play on Load functionality.
Different OS developers intentionally disabled autoplay on mobile devices in order to protect user’s bandwidth. Many data providers charge based on the amount of data consumed, so the OS developers decided it was in the best interest of the user to not have a video/audio automatically begin playing when the page loaded so it would not start racking up data charges. Instead mobile web videos require the user to click them to start.

Click here :- Reference


Regards,

Sumit

Hi Kellie,

Please try to download plugins from here SitePal Plugins, For user guide Click Here

Let me know how it goes.

Regards,

Sumit

Hi Kellie,
You do not need to re-publish the Scene, the Scene will automatically be updated with your changes.
Please let me know if you have any problems/questions.

Regards,
Sumit
Hi Winstone,
Apologize for the Inconvenience.
Due to a configuration problem, some of our voices are generating audio alert messages,This is only affecting Engine 3 voices, which in English are - Kate, Julie, Paul, Ashley, Bridget, Hugh & James.

We expect to have this problem fixed by noon. As an interim solution you could switch to using a different voice.
We're very sorry for the inconvenience.
Regards,
Sumit
Hi,
Apologize for the Inconvenience.
Due to a configuration problem, some of our voices are generating audio alert messagesThis is only affecting Engine 3 voices, which in English are - Kate, Julie, Paul, Ashley, Bridget, Hugh & James.

We expect to have this problem fixed by noon tomorrow (Mon).As an interim solution you could switch to using a different voice.
We're very sorry for the inconvenience
Regards,
Sumit
Hi,
Sorry for the Inconvenience.
Please send the text and the sitepal account details to 'support@sitepal.com'.
Also, try to remove (if contains) special symbols from the sentence like :- ", ! @ &$

Regards,
Sumit