Hello Francisco !

On the SitePal support page we have a technical example that demonstrates the setting of the "interrupt mode" attribute.

You can check it out here - 

https://www.sitepal.com/api/examples/setstatus.html

Click on the sayText and sayAudio links in sequence (multiple times if you like).

Then wait to hear the audios spoken in sequence.

This is correct, because the default state of this attribute is OFF (do not interrupt).

Now, click on setStatus(1,0,0,1) to turn ON interrupt mode.

Click again on the two links, in whatever order you like. Notice how each audio starts as soon as you click the link, and interrupts the previously playing audio.

This seems to function as expected. 

Clicking on the avatar's 'Play' button always replays the most recently played audio. (or, if not audio was played, the audio which is assigned to the Scene if any).

Your description of your implementation sounds correct.  Calling setStatus inside vh_sceneLoaded is recommended methodology.

So I'd need access to your web page to be able to further advise. Can you send a note to support@sitepal.com with the details?  Include any credentials we might need to see it.

Regards,

Gil

The SitePal Team

Hello!

All issues with the SitePal site were fixed 2 days ago.

Please note that the website issues did not affect performance and functionality of SitePal avatars deployed by our customer.

Only the SitePal website and avatar creation & editing portal were affected.

As you indicated that you were in the midst of your Free Trial period, we'll be happy to extend your Free Trial given this disruption. Please write to us at support@sitepal.com - and we will take care of that for you.

I'm sorry about the inconvenience this has caused.

Best,

Gil

Hello!

Yes we're seeing the problem & working on it. 

This may take a couple of days to resolve - in the mean time, 

I can suggest a workaround - 

The older (deprecated) version of the SitePal UI appears to be unaffected - and can be accessed here - 

https://vhss.oddcast.com/admin

Apologies for the inconvenience

Regards

Gil 

The SitePal Team

Hello Tiago! 

Are you still experiencing a problem?
If so - pls send us a note to support@sitepal.com 

Regards

Gil

The SitePal Team

Hello Tiago!

This is Odd. 

We've cleared some network caching - which may fix this.

Please try again - but clear your browser cache just in case data is locally cached.

Let me know how goes

Regards

Gil 

The SitePal Team

Understood - our support team will clear this up and get back to you by tomorrow at latest.

Hello Francisco - 

I responded to your email & noted that we don't see the problem in your page.

It is possible that yesterday's cloudflare global disruption was the reason for the problem.

Please let us know if you still experience the issue.

Regarding your question - Yes, Platinum plan subscribers may add unlimited domains. 

I looked at your account and there is nothing wrong with its configuration. 

Perhaps try logging out and logging in again.  This will refresh session permissions.

Hope this helps,

Gil

The SitePal Team