Dear Kevin,
Our R&D team are looking into this problem, I will get back to you ASAP.
Also, Please post URL/Link of your website to test.

Regards,
Sumit

Dear Deborah,
This feature can be purchased as an add-on based on how many minutes of video export time you need. If you are interested in finding out more about video export, please email the team at sales@sitepal.com

Regards,
Sumit

Dear Winstone,

The audio length limit for SitePal scenes is 90 seconds (or 900 characters for the text-to-speech feature). This limit is necessary for performance reasons.

Note however that using our API you can overcome this limit by playing multiple audios in sequence.
You would need to segment the audio into parts (each part up to 90 seconds or 900 characters long), and use the sayText or sayAudio API calls to queue the audios for playback.

For detailed description of our API functions please see -
http://www.oddcast.com/support/docs/v...

Here are some relevant examples - feel free to borrow the code and use it in your own implementation as appropriate for your needs -
http://www.oddcast.com/support/Text_L...
http://www.oddcast.com/support/sayMul...

Regards,
Sumit

Dear Rivqa,
You can use uploaded image/model(in 3D models) multiples times with different TTS in new scenes. Don't have to upload same image each time.

* Select Add New Scene then select the particular model(3d models) into the new scene and add different TTS save it with different name. Copy the embed code and paste it into your website.
* Also check TTS audio limit 90 seconds/900 characters.
*Post/Email support@sitepal.com screen shot of the error message.

Regards,
Sumit

Dear Rivqa,

Yes, exporting to video is an option. This feature can be purchased as an add-on based on how many minutes of video export time you need. If you are interested in finding out more about video export, please email the team at sales@sitepal.com

Regards,
Sumit

After modify the dimensions click on preview button.
Scene will pops up in separate window, take screen shot and paste it into
Paint-> Save file as JPEG

Regards,
Sumit

Dear Larry,
You can modify the resolution of a scene/avatar, On Publish your scene option
under 3: SETTINGS -> Choose Scene Dimensions


Regards,
Sumit

Dear Rivqa,
Please check the image format - JPEG
File size limit- 8mb
Try to take a screen shot of the error message and post here

Regards,
Sumit

Try to reboot the machine.
Please call support: 866-840-3360
Also, email your sitepal account id : support@sitepal.com

Regards,
Sumit

For Office 2007:

Office button -> PowerPoint Options -> Trust Center -> Trust Center Settings -> "Enable all macros"

Regards,
Sumit