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0
Answered
info 2 months ago in SitePal Silver • updated by Gil Sideman 2 months ago 3

Hi,

The Chinese voice (Cantonese) cannot be loaded today, please check, thanks:
http://www.qe.com.hk/test_sitepal.htm

Voice ID - 1: Cantonese
Language ID - 10: Chinese
Voice Family ID - 4: Nuance

Best
Regards,

Joseph

Answer
Gil Sideman 2 months ago

Joseph -

This issue has been fixed.

Please verify and let us know if you still see a problem.

Best,

Gil

0
Answered
JNJ 3 months ago • updated by Gil Sideman 1 month ago 17

I have embedded a scene into a web page using the AC_VHost_Embed function. To make the page responsive, I need to be able to dynamically change the size of the scene . I have tried replacing the hardcoded height and width data with variables but, that produces an error and the scene never loads.

How can I dynamically change the size of a scene?

Answer
Gil Sideman 1 month ago

Hi -

We've added a new function to the client api - "resize" - the Client API Reference has been updated (on the support page) to include this function. This function allows you to dynamically resize the Scene when the page dimensions change, to support responsive design. Resizing is done dynamically and does not reload the character. We recommend that original aspect ratio be maintained when the Scene is resized. This is not required, but if you want to maintain the same relative position of the character within the Scene frame, you should retain the same aspect ratio. Otherwise, character will be re-positioned as best possible.

This had taken a bit longer than anticipated, thanks for your patience.

Let me know if any comments.

Best,

Gil

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Under review
Deanna 3 months ago in SitePal Studio • updated by Gil Sideman 2 weeks ago 3

I am wondering if you can download once yo have made your avatar? I need also to know if you can do longer lengths than 90 seconds at a time?

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Under review
Mary 3 months ago in SitePal Silver • updated by Gil Sideman 3 months ago 4

I emailed customer support two days ago about some difficulty I was experiencing embedding an avator into a PowerPoint presentation. I have not heard from them yet. Has anyone else experienced this kind of delay? Is there a way to talk to a representative directly? If so, how?

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Under review
elad.karakuli 5 months ago in SitePal Platinum • updated by Gil Sideman 5 months ago 1

Hey,

I would like to integrate a client editor in our demo site,

is it possible to use the Avatar Framework Integration?

If so, how can I get the product ID specified in the API?


Best,

Elad

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Under review
mohamedfarahdr 7 months ago in SitePal Gold • updated by Gil Sideman 7 months ago 3
+1
Under review
keerthiymbbs04 7 months ago in SitePal Gold • updated by ead 6 months ago 4
0
Under review
Carl Silva 7 months ago • updated by Sumit B 7 months ago 1
0
Under review
Mr Mahoney 7 months ago • updated by Gil Sideman 7 months ago 4
+2
Under review
PAC Dominique 7 months ago in SitePal Silver • updated by Gil Sideman 7 months ago 4