SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
+1
Answered

Can avatars be saved as .swf files and embedded in Articulate?

Felice Rosenberg Albala 12 years ago updated by Gil 12 years ago 1
Answer
Gil 12 years ago
Felice - please see this prior post - hope this helps -
http://community.sitepal.com/sitepal/...

Regards
Gil
SitePal Team
+1
Answered

Character Unavailable

Dave Hatz 12 years ago in SitePal Gold updated by Gil 12 years ago 3
I am getting Character Unavailable when I try to preview my scene when trying to publish. The scene works great when I preview the scene. I have a gold account and it is active. Can someone please help point us in the right direction on how to fix this issue?
character unavailable
Answer
Gil 12 years ago
Here's the issue -

"Secure Playback" attribute is turned ON for your account.
When you do that, playback will only work on any of the "licensed domains" that you define in your account - it is a security measure.
The domain "topmlmsoftware.com" is not defined as a licenced domain - hence the Scene won't load

Your options -
* Add a licensed domain for "topmlmsoftware.com"
or
* Turn off "Secure Playback"
Both of these updates can be done in your "Account" page.

As a side note - Secure Playback is not strictly necessary - which is why it is OFF by default . We provide it as an option for your consideration.

Regards
Gil
+1
Answered

Site Pal Scene into a Captivate Slide?

Tony Fusco 12 years ago updated by Gil 12 years ago 1
How to I insert a site pal scene into a Captivate Slide (I saw one answer but have no idea what as2 or as3 are)
Answer
Gil 12 years ago
You could try screen capture to a movie - record your SitePal Scene, save as a swf and then use it in captivate.

That would be your best bet.
Hope this helps,
Gil
The SitePal Team
+1
Fixed

Unable to sayText in Chrome

Aleksandra Maria Czajka 10 years ago updated by Gil 10 years ago 3
Check this out SendInterview.com in chrome vs firefox. chrome won't play.
+1
Answered

Developing for SitePal

Eric Johannsen 11 years ago updated 11 years ago 5
It seems that SitePal requires domains to be registered for an account. How can I develop and test the solution on my local machine prior to publishing to a live website?
+1
Answered

How do I edit the player settings?

Eva 13 years ago updated 13 years ago 1
faq player how to settings customizations
Answer
Eva 13 years ago
Within the Editor (Step 5, Player), choose a player (the selected player will appear around your avatar and background). Then, edit the player settings by clicking the “Display Settings” or “Functions” tabs. The “Display Settings” tab allows you to edit colors and buttons on your player.
+1
Answered

Embed sitepal into flash error#1009

renata 11 years ago updated 11 years ago 3
I get this error when i follow the directions (sitepal, publish) to embed in flash AS3
TypeError: Error #1009: Cannot access a property or method of a null object reference.
at ModelBuilder/timerHandler()
at flash.utils::Timer/_timerDispatch()
at flash.utils::Timer/tick()

Please help me to sort this out, the overall actionscript from sitepal is (embed_code not included);

Security.allowDomain("content.oddcast.com");
var ldr:Loader;
var req:URLRequest;

var vh_player:MovieClip;
var _example_ui:MovieClip;

req = new URLRequest("EMBED_CODE");
ldr = new Loader();
ldr.contentLoaderInfo.addEventListener(Event.COMPLETE,completeHandler);
ldr.load(req);
addChild(ldr);

function completeHandler($ev:Event):void
{
trace("EXAMPLE --- COMPLETE HANDLER "+$ev.target);
vh_player = MovieClip(ldr.content);
}
+1
Answered

how do I controll intonations during the talkink of the character

jrweiss01 13 years ago in SitePal Platinum updated by Jesse 13 years ago 2
The TTS is not chanign tones as I would expect it to according to puchtiuation. I need the character to read a list but the it s very monotone.
+1
Under review

NeoSpeech Problem!

랭스타 9 years ago in SitePal Platinum updated by Sumit B 9 years ago 1
NeoSpeech Voice Play Problem!!
My Account: SitePal 3375224..




+1
Answered

No response from sales.

MichaelF 12 years ago updated by Gil 12 years ago 8
Hello. I emailed sales on the 21st of November and haven't received a response. Is there another method to contact the sales department other than the form on the site?