0
Not a bug

My avatar will not answer questions on my website,

Cheri 1 month ago in SitePal Gold • updated by Gil Sideman 1 month ago 3

I entered my website on the setup but I can't get my avatar to answer on my site.

http;//bohoartisan.com/muze

Under review

Glad to hear it!

I do notice however that your page is displaying the deprecated Flash version of the character.

We encourage our customers to update their implementation, as Flash is not supported on mobile devices.  The current version of the character does not use Flash.

Here's a reference to a recent post that discusses the details:

https://community.sitepal.com/communities/1/topics/751-tts-html5-mobile-phone

Best,

Gil

The SitePal Team