Might be good to schedule a mtg later today or tomorrow. It would be helpful to discuss and clarify.

You can send a note to support@sitepal.com with your email or skype handle and I'll contact you directly to coordinate.

Better understanding will allow me to better advise.... 

You have access to the audio stream data in real time.

I'm not sure if it will be well synched if you share it with your server - on the other hand, possibly yes.

The audio URL is on our server - the audio object gives you access to it. 

So your server could patch in directly to our server.

You may want to introduce a minimal delay before speech starts to enable better sync.

The only way to find out is to try.

What exactly are you trying to accomplish? It may help me better advise to understand your setup better.

No, downgrade requires our support team. 

Just let them know if you need to downgrade back to gold.

Not automatically. 

You would need to contact us and let us know if you would like to downgrade.

When your account is upgraded I suggest to disable autobilling, so that you would not be unintentionally charged.

Hello Gurpreet,

We can upgrade your account to Platinum so you can test and verify the functionality.

If it does not work for you we would downgrade your account before the next billing period so that you would pay nothng extra.

Please send a note to support@sitepal.com and indicate your login email & we will make this change for you.

Best,

Gil

Yes, this feature requires the Platinum plan.

The function returns the actual audio object while playing - so you can access the actual audio data in realtime. 

Hello Gurpreet - 

Yes - pls see 'getAudioObject' API function in the api documentation.

and API example here - 

https://sitepal.com/api/examples/getAudioObject.html

Hope this helps,

Regards,

Gil

Hello Mustafa,

As we were never able to recreate the issue directly & have just published a source code example in NextJS that does not seem to suffer from this problem, we're considering the issue closed. 

If you still encounter a problem - please send us a note to support@sitepal.com and we will look into it.

Regards,

Gil

The SitePal Team