Mohit - 

SitePal can handle any number of concurrent viewers (website visitors).

The service is CDN accelerated with edge servers worldwide. Services such as dynamic TTS are cloud based and scalable.

The infrastructure is the same as used by Oddcast (SitePal parent company) to deliver superbowl campaigns & annual ElfYourself holiday greetingcard/experience which is viewed by hundreds of millions of visitors over the holidays.

Hope this helps, best,

Gil

Mohit - 

Please grab a screenshot & send to support@sitepal.com - and we will look into it.

Thanks!

Gil

I can't use this description. I need to see a working example. 

If this is important - and sounds like it is - please make the effort of setting up a test page that demonstrates the problem.

Many thanks,

Gil

Mohit - this is an ancient thread and not likely relevant. Our character technology was rewritten twice over since then. 

Problems like this are likely the result of limited bandwidth available to the device. 

I would suggest for starters to run "fast.com" on desktop, then do the same on the ipad device - and see what your available bandwidth is on each device.

Then please run this diagnostic - 

http://www.workboy.com/diagnostics/sayText_VHSS.html

Click on 'start test' - and let me know what average latency you are seeing on each device

Regards

Gil

Mohit - 

Can you provide me with more information?

A test page that demonstrates the problem would be ideal.

If that's not immediately feasible - a JS code snippet that demonstrates what you are doing would also help.

We need to be able to see and recreate the problem in order to address it.

Thanx!

Hi Mohit - 

Can you post a link to your page where this problem can be seen? 

If you prefer - please send to support@sitepal.com

Please provide input details - 

voice, lang, engine & exact text used when problem is encountered?

Can you recreate same problem here - www.ttsdemo.com ?

Let me know,

Gil

Our avatars work on all modern browsers on Windows, Mac, iOS and Android.

We regularly and extensively test all avatar functionality across the board, including all API functions.

As browsers evolve - we continuously adapt our APIs to support updates and changes. Because SitePal is a cloud based solution - this process is for the most part transparent to our clients. 

By "all modern browsers" - I am referring to Chrome, Firefox, MS Edge, Safari.

Opera is not officially supported, but I believe it works.

IE11 is still supported, but will be deprecated probably later this year as its penetration dips under 1%.

Hope this helps,

best,

Gil