SitePal’s community support is here to offer support, solve problems, share ideas, and update our customers about the latest from SitePal!
+1
Answered

Using SitePal in Adobe Captivate

cjasato 13 years ago in SitePal Gold updated by Artur Trzebunia 11 years ago 4
I'm trying to use a character in a Captivate project. I'm using the Flash instructions but have not been able to get it to play in Captivate. Any assistance would be appreciated.
+1
Completed

Sneak preview of our new full body characters...

Gil 10 years ago updated by Gil Sideman 9 years ago 16
Our full body characters -

* work on any browser, including mobile browsers.
* fully support the SitePal API, including on mobile.
* their body gestures are generated automatically to match the audio

Click on the talk button to speak one of 3 sample audios (click again to hear all three) -
http://www.workboy.com/gil/sitepalful...

here are a few more details -
* this demo is running off our development platform and is not yet fully optimized.
* has been tested on iOS and Android - iPhone 3 won't work, 4 is iffy, and older Android versions may be a problem - we are still determining where to draw the line.
* have not paid attention to Windows phone just yet (no offence anyone)
* yes we will have different guys and gals to choose from.
* schedule - can't commit to a date yet, but we are getting close.
+1
Answered

International Phone Number Charges

Karen Cote 13 years ago in SitePal Gold updated 13 years ago 2
Is the international phone number on the audio for my avatar toll free? Can I call it if I'm in Canada or anywhere else for that matter and not get charged?

Thank you.
Answer
Gil 13 years ago
Karen -
The SitePal 1-800 number is toll free from the US and Canada.
We will modify the user interface to correctly reflect this information.
Regards,
Gil
SitePal Team
0
Fixed

Problems using stopSpeach() function

pavel cernocky 1 month ago in SitePal Platinum updated by Gil Sideman 2 weeks ago 19

Hi.

We would like to use repeatibly sayText() and stopSpeech(), but we are encountering problems.

After few calls, the sayText() does not start speaking.


My colleague created a Github repo based on your Vue.js example and added a sequence of sayText() and stopSpeech() commands to demonstrate this problem.
This link points to commit with our changes to your example:

https://github.com/dominikbrno/Sitepal-vue/commit/c719d1aabbb0f5c62c1bdf2e1b78067ae78ff70a


If I run the example on my computer (3d photoface -> sayText() button), then it always skips the third sentence.

Could you please guide us how to fix this problem?

Thank you.

Answer
Gil Sideman 2 weeks ago

Hi Pavel - this issue should now be fixed. Please clear your browser cache and let me know if you still see the problem.

Best,

Gil

0

What happened to Loquendo voices?

Waleed Tariq2001 1 month ago updated 1 month ago 0

When I generated Loquendo voices, the volumes are louder when it's normal. Why is this happening? That's odd and ridiculous! Someone will fix that issue for me.

Names:

Alan

Allison

Catherine

Dave

Elizabeth

Grace

Simon

Steven

Susan

Veena

Other languages:

Arabic - Laila and Tarik

Catalan - Jordi, Montserrat and Empar

Chinese - Linlin and Lisheng

Danish - Frida and Magnus

Dutch - Saskia and Willem

Esperanto - Ludoviko

Finnish - Marko and Milla

French - Bernard, Charlotte, Florence, Jolie, Olivier

Galician - Carmela

German - Stefan and Katrin

Greek - Afroditi and Nikos

Italian - Federica, Giulia, Luca, Marcello, Matteo, Paola, Raffaele, Silvana, Valentina

Norwegian - Henrik and Vilde

Polish - Krzysztof and Zosia

Romanian - Ioana

Russian - Dmitri and Olga

Spanish - Carlos, Carmen, Diego, Esperanza, Francisca, Jorge, Juan, Leonor, Soledad, Ximena

Swedish - Annika and Sven

Turkish - Kerem, Selin, Zeynep

Proof: https://cache-a.oddcast.com/tts/gen.php?EID=2&LID=1&VID=10&TXT=Why%20is%20Loquendo%20voices%20have%20higher%20volume%20when%20it%27s%20normal%3F%20Something%27s%20not%20right%20going%20on%20guys!%20It%20needs%20to%20be%20fixed!&IS_UTF8=1&ACC=3314795&API=2292376&CB=vw_mc.vwCallback&HTTP_ERR=1&vwApiVersion=2&d=f88dd...

0
Completed

Avatar Canvas Error when responsiv within react

hanihussein1997 2 months ago in SitePal Gold updated by Gil Sideman 1 month ago 19

Hello,

currently we implement the SitePal avatar within our React Website and everything works complelty fine. But if I want to make the Avatar more reponsive, by changing the last digit to 1, i get the following error:

Image 245


This is how we integrate the Avatar currently:

Image 246


Answer
Gil Sideman 1 month ago

Hello!


We've implemented a responsive react JS example for your reference. 

In this example we positioned the SitePal character in a realistic web page, with actual content & style.

The example can be found on our support page - www.sitepal.com/support

Here is a direct link - https://sitepal.com/api/examples/react-responsive/index.html


There's a download link on the page itself (at the bottom) - where you can download the source of this page.

Please review, and see if you can use the same methodology. 

I hope this will be helpful.

Let me know how goes.

Best,

Gil

0
Started

CORS error - React JS

Krusho 2 months ago in SitePal Platinum updated by Gil Sideman 2 months ago 4

Access to XMLHttpRequest at 'http://cache-a.oddcast.com/tts/genB.php"from origin has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

We have added our domain in the licensed domains and still facing the above error


Enviroment React JS

0
Fixed

The screen fades to white when I select a masculine voice

Emanuele Sgarra 2 months ago updated by Gil Sideman 2 months ago 5

When I open www.ttsdemo.com the site appears as normal, with an avatar that represents a feminine voice, but when I select a masculine voice, instead of changing into its corresponding avatar, the screen fades to white, as seen in the photo below, making it impossible for the computer to read the text that I want to write

Image 242

Answer
Gil Sideman 2 months ago

The problem with this demo has been resolved. 

Thank you for your patience.

Best,

Gil

The SitePal Team

0
Completed

i tried to change the avtr but after saving the avatar did not changed

rajeev854180 2 months ago in SitePal Platinum updated by Gil Sideman 2 months ago 2
0
Answered

Question for sayText

nextexchange 2 months ago in SitePal Gold updated by Gil Sideman 2 months ago 2

1. When I call sayText to make the avatar speak a text, can I store the audio returned from the SitePal server?

2. When I call sayText to make the avatar speak a text, can I monitor the start and end of avatar speaking?

Answer
Gil Sideman 2 months ago

Hello!

1.

If you are looking to improve performance - there is no need to store the audio because our built-in caching system already does that for you. We cache over 20M audios on the cloud to ensure that subsequent calls for the same audio take less time.

If your intention is different - please send us a note to support@sitepal.com and explain what you have in mind, we will advise.

2.

Yes, when you call sayText or sayAudio or sayAI - you can use out callbacks to know when audios start speaking & end speech. You can also receive progress callbacks if you want to.

See this example for reference - https://sitepal.com/api/examples/syc_classic.html

And checkout the "callbacks" section in the Client API reference for more information.


Note: Start & End audio callbacks are always sent - all you need to do is setup the JS callback functions to receive them.

To receive progress callbacks you need to turn ON progress attribute using the 'setStatus' call.

Hope this helps!

Regards,

Gil

The SitePal Team